Insurance Audit Executive - Product, Distribution and Servicing

About the position

The Insurance Audit Executive for Product, Distribution & Servicing, and European operations directs and oversees assurance and advisory services across our P&C and Life Insurance companies. Develops, administers, and oversees a risk-based comprehensive audit program. Provides independent, objective assurance services regarding the effectiveness and efficiency of the governance, risk management, and control processes. Oversees the development and administration of long-term strategy and objectives and ensures alignment with Enterprise Audit Plan strategy and objectives. Leads audit staff and oversees audit findings and recommendations regarding key governance, risk management and control processes including, legal and regulatory compliance and regulatory readiness, and the reliability and integrity of financial and operational information. Maintains knowledge of financial services regulations and effectively responds and interacts with regulators.

Responsibilities

• Leads the design of USAA's risk-based audit strategy, plan and program for area of responsibility considering USAA's business strategy and complex regulations and regulatory heightened expectations.
• Supervises and drives operational planning of the audit team - including core business processes and technologies.
• Oversee and direct all aspects of the annual audit plan, specifically related to area of responsibility that is prepared based on risk analysis processes.
• Monitors, independently and objectively, the governance, risk and control environment for area of responsibility ensuring trends and emerging issues that could impact operations are considered, consolidated, and communicated to Audit and CoSA Executive Management.
• Determines, plans and supervises the delivery of the risk-based annual internal audit plan including identifying areas of risk and assigning appropriate risk ratings to ensure that critical business areas are reviewed on a recurring basis for area of responsibility.
• Approves updates to Risk Assessment to include content and rating justification. Assesses completeness of audit universe for assigned areas of business and recommends/approves additions or removals for the universe.
• Reviews Risk Profile for collection of audit entities for assigned areas of business to ensure appropriateness. Aligns Risk Profile for areas of responsibility to the overall Risk Profile for the organization.
• Participates in the development of audit standards, governance model, operating policies and procedures for inclusion in the Audit Services Manual. Oversees the implementation of approved changes to maintain an internal audit function and governance model that is consistent and appropriate for the size, complexity and risk profile for area of responsibility.
• Periodically reviews and updates the audit plan to consider the risk profile and emerging risk and issues. In addition, evaluates the team assessment(s) of the adequacy and compliance with policies, procedures, and processes established by the front-line units and Independent Risk Management to ensure ongoing compliance with the Risk Governance Framework.
• Accountable for the delivery of internal audit work on time, within agreed upon budget, and in accordance with audit methodology, regulatory standards and the Institute of Internal Auditors (IIA) International Standards for the Professional Practice of Internal Auditing.
• Responsible for effectively managing all aspects of the internal audit work that is outsourced which evaluates the adequacy of and compliance with policies, procedures and processes established by the 1st and 2nd line of defense and provides technical and strategic direction to audits and investigations which are sensitive or complex in nature.
• Oversees and approves risk assessments for area of responsibility, including emerging risks and top risks associated with the current material processes, product lines, services, functions. Ensures quality audit work within required completion timeframes of each audit. Drives value to the business while reducing the risk profile.
• Ensures that audit processes are utilized in identifying control weaknesses and developing recommendations for area of responsibility.
• Provides independent assurance to senior management on the effectiveness of the design, implementation and execution of the line of business processes and risk management framework (including risk profile, risk appetite, and compliance practices).
• Role models USAA's mission, core values, culture and desired behaviors - including a culture of risk awareness around regulatory issues and accountability.
• Develops talent and builds high performing teams to deliver high quality results and value-added services - including the identification, development and retention of talent with requisite regulatory issue validation capabilities as well as providing leadership and overseeing performance and talent management activities.
• Holds self and others accountable to meet commitments by setting and clearly communicating expectations and roles and responsibilities.
• May assists in creating reports of audit results and delivering/communicating results to Vice President, Chief Audit Executive, executive management, Audit Committees, and Risk committees as required.
• Escalates to Audit leadership and appropriate committee's significant control weaknesses and strengths related to complying with policies, standards and procedures.
• Reviews validation testing for area of responsibility to ensure that the recommended corrective actions to audit and regulatory identified issues are completed, sustainable and effective, and continues to evaluate the appropriateness of management's corrective actions in response to issues identified.
• Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
• Stays engaged with governance committees. May present results of work during committee meetings.

Requirements

• Bachelor's degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
• 10 or more years of experience in internal audit, risk management, compliance, or other control partner experience to include 6 years of experience assessing business risks and applying appropriate audit plans to manage risks.
• 6 or more years of people leadership experience in building, managing and/or developing high-performing teams required.
• 4 or more years experience accountable for overseeing and developing audit plans and overseeing the execution of the plans.
• Experience interacting with regulators, regarding audits or controls.
• Expert knowledge of internal auditing standard, and techniques required to perform audits.
• Knowledge of accounting principles and practices.
• Knowledge of banking, insurance, and investment operations.
• Demonstrated experience collaborating with key resources and stakeholders, influencing auditing decisions and managing work to achieve strategic goals required.
• Demonstrated understanding of the full spectrum of regulatory examinations and other supervisory engagement and processes.
• Expected working knowledge of the following regulatory guidance including but not limited to: Dodd-Frank Act, Homeowners' Loan Act, Fair Lending laws, Texas Insurance Code, New York Insurance Law, and/or SEC, Federal Reserve, OCC, FFIEC, CFPB, UDAAP, and Federal regulatory bodies and applicable supervisory guidance.

Nice-to-haves

• Sound knowledge and understanding of the Life and/or Property and Casualty (P&C) Insurance business, industry practices and experience in the practical application of internal audit principles to support conformance with applicable Insurance regulatory requirements and risk management principles in the conduct of audit engagements and special projects.
• Deep understanding of role of the National Association of Insurance Commissioners (NAIC) and State Legislatures, including application of NAIC model rules and state specific nuances (preferred experience with TX and/or NY).
• Subject matter expertise in Key State Insurance regulations, including Company & Producer licensing, Product, Financial & Market regulation and Consumer protection services.

Benefits

• Comprehensive medical, dental and vision plans
• 401(k)
• Pension
• Life insurance
• Parental benefits
• Adoption assistance
• Paid time off program with paid holidays plus 16 paid volunteer hours
• Various wellness programs
• Career path planning and continuing education assistance for professional goals