Manager Product Management

About the position

In this role you will manage a team of product managers who define a roadmap of product features, that are connected across platforms, providing a hassle-free travel and operational experience. Exceptional planning and communication skills are essential for success in this role. This role works closely with senior executives, managers and specialists to develop a winning product strategy and products that delight our customers.

Responsibilities

• Leads a team of product managers who determine Alaska's product vision, roadmap, strategy and plans
• Develop a 1-3 year vision and strategy by acting as voice of the user and by advocating for the user's highest needs
• Oversee the product strategy and assist in the creation of the individual product roadmaps
• Assist in creating OKRs, KPIs and actively measure performance across a suite of products
• Conduct competitive analysis across the airline and travel industries
• Establish and maintain a steering committee to ensure roadmap and features are well informed and supported by key partners
• Provide analysis and recommendations for potential new features, optimizations, and other methods to improve the overall user experience
• Identify gaps in product functionality, plan out future enhancements, and assign priority
• Monitor user feedback to prioritize product features, enhancements, and fixes
• Actively monitor each product's metrics and build a robust reporting suite for sharing this data
• Communicate product status, key issues, and release plans to key constituents across the organization including management, IT, design, sales, PR, legal, airport, and customer service
• Foster a culture of high performance, critical thinking, great design, and vibrant collaboration
• Build relationships with stakeholders and manage their expectations on a regular basis
• Manage, train, and mentor Product Managers
• Select and manage vendor relationships and their products
• Stay current in Agile Product Management best practices and develop team members as needed

Requirements

• 5 years of experience in Product management
• 2 years of leadership experience
• Bachelor's degree or an additional two years of relevant training/experience in lieu of this degree
• Past success defining and launching mobile products
• Passion for mobile app user experience and design
• Excellent written and verbal communication skills with diverse audiences, including both technical and non-technical customers, colleagues, and executives
• Excellent teamwork skills and ability to influence cross-functional teams
• Knowledge of APIs and web-services architecture required
• Familiarity with Visio, Power Point, MS Word, and Excel required
• Ability to multi-task, prioritize, and solve problems required
• High school diploma or equivalent
• Minimum age of 18
• Must be authorized to work in the U.S.

Nice-to-haves

• Airline industry experience a plus

Benefits

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Quarterly and annual bonus plans
• Generous holiday and paid time off