About the position
King & Spalding is a leading global law firm with a commitment to excellence, innovation, and the seamless delivery of legal services. We harness innovative technology and exceptional talent to meet the complex needs of our clients in a fast-paced and dynamic legal landscape. The role serves as the lead for marketing data-related processes, projects and ongoing operations. The ideal candidate will be able to leverage his/her marketing data and application expertise to integrate, extract, analyze and transform complex data sets to develop dashboards and reports, and identify actionable insights. The person in this role will collaborate closely with colleagues within Marketing and across other functions to develop and leverage marketing applications and integrations to support the firm’s go-to-market activities.
Responsibilities
- Maintain a thorough understanding of the Marketing & Business Development department’s application stack, as well as underlying data sources and structures.
- Lead data mapping and field customization projects, and feasibility and impact assessments to support reporting, data and workflow automation and integration projects.
- Lead data management projects, primarily related to our CRM (MS Dynamics) and experience management system (Foundation), including those involving mass data integrations, bespoke and ongoing reporting exercises, exceptions report tracking and data analysis.
- Collaborate and liaise with Marketing colleagues, IT, data stewards, vendors, and other internal and external resources to develop and implement marketing, business development and analytics tools and initiatives.
- Drive continuous improvement in the automation and standardization of data requirements.
- Manage the BI/data project planner intake process and backlog.
- Draft and update technical documentation as required for data workstream activities.
- Provide guidance, training and ad hoc support to BI platform end users and report consumers.
- Adhere to and assist with the development, maintenance and refinement of marketing data governance and privacy compliance protocols and policies.
- Submitting change controls, either as the owner of the change or in collaboration with IT colleagues.
- Adhering to all processes and requirements to gain approval of changes, which includes testing, documentation, and timing for submission and review.
Requirements
- Bachelor’s degree, ideally in business, data science- or technology-related field.
- Power BI, CBAP or similar certifications preferred.
- A minimum of five (5) years in a managerial role, ideally in a professional services firm.
- Experience using contact relationship management (e.g., MS Dynamics), knowledge management (e.g., Foundation), e-marketing (e.g., Vuture, Marketo), data integration, analytics and other marketing solutions.
- Experience with data manipulation, reporting, visualization and dashboarding using modern approaches with Power BI and SQL (cloud and on-prem), but also using legacy techniques with SSRS, Excel and other data-files.
- Experience developing technical data analysis (e.g., data dictionary, reports catalog, flowcharts) and related end-user documentation (e.g., quick reference cards).
- Highly detail-oriented with ability to organize, balance and prioritize multiple projects and programs across teams and offices.
- Effective stakeholder management, engagement and negotiation skills.
- Impeccable interpersonal, collaboration and communication skills.
- Ability to translate and present complex technical subject matter for non-technical constituents.
- Problem-solver mindset.
Benefits
- Generous total compensation package with bonuses and raises awarded in recognition of individual merit-based performance.
- Comprehensive benefit program including health and wellness plan, life and disability insurance, flexible spending accounts and a health savings account.
- 401(k) plan and profit sharing plan.
- Substantial Paid Time Off (PTO) program.
