About the position
The Marketing Department at Adtalem Global Education is seeking a seasoned program manager to join the newly established Marketing PMO. This role will focus on building, implementing, and sustaining project and program discipline across the Marketing Department. The Program Manager will oversee and lead several projects, products, and strategic initiatives/programs, managing traffic for Marketing by building, maintaining, and driving core CoE delivery workflows. They will establish a workflow tracking approach for integrated marketing campaigns and work directly with Marketing senior leaders to manage campaign delivery, program priorities, dashboard tracking of key priorities, project timelines, and risk. The Program Manager will have ownership for program performance, risk management, financial tracking, and dashboard reporting for Marketing and business line senior leaders.
Responsibilities
- Plan and manage the delivery of work contained in the program (including Initiatives/Projects).
- Establish and implement marketing automation tools to enable workflow tracking.
- Identify and implement process improvements to streamline workflows and increase efficiency across the marketing department.
- Establish core workflows for CoE’s and priority campaign delivery.
- Implement project management processes and methodologies to ensure marketing projects and integrated campaigns are delivered on time, within budget, and adhere to high-quality standards.
- Establish project and campaign delivery metrics and report to executives and stakeholders on delivery status including progress, risks, financials, actions taken, and escalations.
- Monitor, report, and mitigate risks across the program, identifying and managing delivery risks proactively.
- Coach and manage the performance of project delivery resources within the program.
- Maintain expert level knowledge on qualitative and quantitative measurement of project and program progress with both agile and waterfall methodologies.
- Ensure program components are aligned to program goals.
- Work with other departments to ensure required participation and understanding for project delivery within time and budgetary guidelines.
- Identify and respond to program risks, including mitigating and resolving communication problems and team conflicts.
- Assure that the business case for the program aligns with the corporate strategic plan and assist in creating the Return on Investment (ROI) documentation.
- Provide input/process improvement recommendations to processes.
- Participate in product and vendor evaluations and vendor selections.
- Complete other duties as assigned and comply with all policies and standards.
Requirements
- Bachelor's Degree in Marketing or related discipline required.
- 8+ years experience in relevant B2C Marketing required.
- 8+ years project/program management experience with proven strategic leadership, business relationship management, and finance management.
- 4+ years marketing automation and traffic management experience.
- 5+ years experience with Monday.com and/or Workfront.
- 8+ years project delivery experience in cross-functional and cross-business line settings.
- Portfolio Management Professional (PMP) preferred.
- Agile Certified preferred.
Benefits
- Health, dental, vision, life and disability insurance
- 401k Retirement Program + 6% employer match
- Participation in Adtalem’s Flexible Time Off (FTO) Policy
- 12 Paid Holidays
