About the position
At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Responsibilities
- Communicate and coordinate with the internal Marketing staff to understand business/marketing objectives and ensure deadlines are met
- Assist with social media content strategy, implementation and monitoring duties as assigned
- Responsible for creation and execution of successful promotions and events including large retail promotions, slot tournaments, and VIP events
- Writing rules and regulations for promotions and special events
- Coordinates with other departments as necessary to ensure successful events
- Gathering data and trends, utilizing internal database analysis tools and drafting reports
- Promote customer relations: handle customer complaints, deliver comps, etc.
- Provide Administrative support
- Schedule and organize activities such as meetings, travel, conferences and department activities for all team members
- Establish, develop, maintain and update library of documentation such as regulatory material, trade journals and magazines
- Retrieve information from files when needed
- Photocopy and fax information and documents as needed or requested
- Complete various forms as needed such as purchase orders and check requests including obtaining appropriate authority signatures and distribution to the appropriate parties
- Reporting on Casino Marketing Operations to the Director of Casino Marketing
- Assist the Marketing Department as needed
Requirements
- Bachelor's degree (B.A. /B.S.) from an accredited four-year college or university or equivalent
- Two years progressively more challenging role in marketing or operations
- Supervisory experience preferred
- Must be proficient in Microsoft applications (Excel and Word)
- Ability to prepare, understand and analyze department budgets, capital expenditures and P&L statements
- Proven managerial and critical thinking skills required
- Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and vendors
- Must possess excellent interpersonal and employee relations skills
- Teamwork - ability to work collaboratively with other departments and leaders to complete property/corporate initiatives and effective day to day operations
- Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment
- Must have exceptional communication, analytical, customer service, interpersonal and organizational skills
- Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs.
- Ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
Benefits
- Day-one medical coverage
- 401(k) matching
- Annual performance bonus
- Wellness programs designed to support financial, physical, and mental well-being
- Paid time off that increases with the length of employment
