Lowe's Companiesposted 2 days ago
Full-time • Mid Level
Gilbert, AZ
Building Material and Garden Equipment and Supplies Dealers

About the position

As a Merchandising Assistant Store Manager at Lowe's, you will play a crucial role in delivering quality customer service while ensuring the store is clean, safe, and well-stocked. Your responsibilities will include anticipating customer flow, planning for sales spikes, conducting safety walks, and coaching associates on safe work practices. You will lead a team to achieve sales and margin goals, drive operational efficiencies, and maximize customer satisfaction. Additionally, you may rotate through Specialty and Operations assignments for cross-training and development.

Responsibilities

  • Anticipate customer flow and work demand, redirecting efforts and schedules for proper coverage.
  • Plan for spikes in sales and ensure the store is stocked to support demand.
  • Conduct safety walks and monitor the use of store power equipment.
  • Coach associates on safe work practices.
  • Lead a team of associates to ensure exceptional customer service.
  • Achieve sales and margin goals while maximizing customer satisfaction.
  • Collaborate with store leadership and support staff to assess customer needs.
  • Rotate through Specialty and Operations assignments for cross-training.

Requirements

  • 2 years of experience leading associates in a retail environment.
  • 3 years of experience in a fast-paced, cross-functional work environment.
  • 1 year of experience performing manager-on-duty responsibilities.
  • Experience using Microsoft Office Suite.
  • Ability to obtain sales-related licensure or registration as required by law.

Nice-to-haves

  • Bachelor's degree in a related field.
  • 5 years of experience leading service associates in retail or consumer service.
  • 3 years of experience performing manager-on-duty responsibilities.
  • Experience in the home improvement retail sector.
  • Broad knowledge of interior/exterior product categories.
  • Experience with store computer systems.
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