Nurse Manager II, ICU

About the position

In addition to the responsibilities below, this position is also responsible for leading the implementation of best practice models; leading the implementation of patient care delivery systems and practice standards in several locations; delegating tasks related to the investigation and resolution of patient/family/member concerns regarding patient care and services; facilitating collaboration with physicians, outside healthcare providers, and other health care team members to achieve optimal and safe patient care across the continuum; proactively monitoring resource needs in several clinical areas to ensure appropriate assignment and utilization; managing the use and maintenance of equipment, supplies and medications; ensuring a safe environment for patients and employees; maintaining clinical expertise, providing clinical supervision, competency and licensing necessary to fulfill job responsibilities and to direct the provision of care in the unit; delegating tasks and duties that are aligned to scope of practice; and performing clinical duties as required.

Responsibilities

• Creates and advocates for developmental opportunities for others; builds collaborative, cross-functional relationships.
• Solicits and acts on performance feedback; works with leaders and employees to set goals and provide open feedback and coaching to drive performance improvement.
• Pursues professional growth; hires, trains, and develops talent for growth opportunities; strategically evaluates talent for succession planning.
• Sets performance management guidelines and expectations across teams / units.
• Oversees implementation, adapts, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends.
• Shares best practices within and across teams.
• Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams.
• Motivates teams to meet business objectives.
• Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope.
• Encourages development and consideration of options in decision making; fosters access to stakeholders.
• Manages designated units or teams by translating business plans into tactical action items.
• Oversees the completion of work assignments and identifies opportunities for improvement.
• Ensures all policies and procedures are followed.
• Partners with key stakeholders and business leaders to ensure products and/or services meet requirements and expectations while aligning with departmental strategies.
• Aligns team efforts; builds accountability for and measuring progress in achieving results.
• Assumes responsibility for decision making; fosters direct reports to resolve escalated issues as appropriate.
• Communicates goals and objectives; incorporates resources, costs, and forecasts into team and unit plans.
• Ensures matrixed resources are fulfilling service or performance requirements across reporting lines.
• Removes obstacles that impact performance; identifies and addresses improvement opportunities.
• Guides performance and develops contingency plans accordingly.
• Influences teams and units to operate in alignment with operational and business objectives.
• Manages hospital administrative functions to support patient care by negotiating timelines for action item implementation and monitoring compliance to financial commitments.
• Develops and implements ad hoc reports that capture workflows and developing strategies to achieve performance targets.
• Develops and guides short- and long-term operational initiatives, and managing program, services, and/or systems.
• Assumes accountability for activities across functions including workplace and patient safety, human resources, labor relations, training and development, and quality/risk management issues.
• Designs continuous survey readiness activities including mock rounds and mitigating issues to maintain compliance and regulatory standards.
• Develops procedures for preparing audit documentation, information, and reports.
• Leads in the development, monitoring, and control of departmental payroll and non-payroll budget and other aspects of financial management and cost control/reduction.
• Manages care delivery operations and programs within a twenty-four-hours-a-day, seven-days-a-week operational environment.
• Develops strategic partnerships with physicians, subject matter experts, and service area leaders.
• Oversees highly complex work streams with large program impact.
• Leads the development and implementation of plans, policies, and processes for data-gathering and analysis while ensuring alignment with guidelines and regulations.
• Aligns direct and/or indirect patient care management solutions across departments.
• Manages resources in hospital areas to ensure appropriate assignment and utilization.
• Leads multidisciplinary hospital team(s) and holds team(s) accountable for performance.
• Assists the design of emergency preparedness programs; ensures the departments emergency preparedness and recovery plans are current.
• Leads project teams and/or initiatives and monitoring implementation, equitable distribution of resources, and delivery on objectives.
• Leads teams responsible for the delivery of nursing services and patient care within a twenty-four-hours-a-day, seven-days-a-week operational environment.
• Manages improvements to operations and technology processes by leading and implementing long-term cross-functional strategic projects.
• Develops and manages a structured approach for identifying root causes and implementing solutions to improve the performance of operations system processes.
• Collaborates with senior leadership on the development of strategic plans with the goal of achieving integrated services across the continuum of care.
• Ensures performance metrics used to monitor the success of strategic improvement projects are tied to strategic organizational initiatives.
• Ensures safe, quality, and standardized care delivery within a twenty-four-hours-a-day, seven-days-a-week operational environment.
• Drives the continuous improvement of the quality and safety of clinical practices, services, and operations for patients and staff.
• Holds staff and direct reports accountable for maintaining compliance with legal and regulatory requirements.
• Leads the design and implementation of systems, processes, and methods to evaluate and improve patient care within assigned department and across the continuum of care.