About the position
We are seeking a highly motivated and experienced Learning Product Manager to join our global L&D team. In this role, you will be a driving force behind the pursuit of unlocking learning mindsets and behaviors across the firm where colleagues own their growth and accelerate their impact. You will oversee the development and outcomes of learning products for colleagues firm-wide, that extend learning outside of the classroom and focus on meeting learners in the flow of everyday work. This can include channels like local office learning, team room-based learning, performance support apps, AI solutions, print-based materials and other formats thoughtfully designed to form new habits and sustain behavior change. As the Learning Product Manager, you will work closely with stakeholders, cross-functional teams, and external partners to align with business and talent priorities, identify learning needs, define innovative product strategy, develop and enhance a portfolio of product, setup and conduct experiments and run impact analysis to rapidly learn and adjust products to achieve strategic business and talent goals.
Responsibilities
- Build alignment, excitement and trust with senior stakeholders through end-to-end accountability for solving business problems and driving learning culture.
- Craft learning strategies and roadmap that addresses business and talent priorities by meeting learners 'in the flow of work' using innovative approaches.
- Develop expertise and perspective on key surge skills that are firm-wide capability priorities, and bring new solutions and next-practices to drive individual and organizational change.
- Convert content that’s great into actual habits and behaviors for team rooms, offices, and other firm-wide communities.
- Lead collaboration with subject matter experts, department heads, designers, other product managers and delivery experts to craft effective on-the-job learning solutions for targeted needs.
- Foster high-performing, healthy product teams including designers, subject matter experts, delivery specialists, technologists, vendor/partners, and sponsors.
- Leverage industry trends, experts, emerging technologies and next-practices in learning design to extend the reach and impact of on-the-job learning solutions.
- Drive team work priorities through an obsessive commitment to experimentation, measurement, and iteration to fail fast and get to breakthrough impact.
Requirements
- Degree in business, organizational development, learning design, learning technology, or a related field; or equivalent experience. Masters degree and relevant certifications a plus.
- 4+ years of experience in product management, talent development, organizational development, management consulting, technology, or similar roles.
- Experience translating business requirements to talent development solutions, including conducting needs analysis and crafting innovative learning strategies to address gaps.
- Excellent, inclusive problem-solver with various stakeholders and multi-disciplinary teams.
- Excellent project manager, able to scope and manage multiple projects, people, budgets and workstreams simultaneously.
- Proficient in using analytics to measure the impact and effectiveness of learning solutions.
- Compelling communicator and trust builder with execs and cross-functional teams.
- Entrepreneurial drive and experimentation mindset, bringing working knowledge of trends and innovations in the corporate learning profession.
- Strong business and learning acumen, including digital design innovation, global learning solutions that reach thousands, and operational/ delivery scalability.
- Experience contracting, onboarding, and managing service providers and vendors.
- Experience working in an agile development environment.
- Experience with learning experience platforms (LXP), Gen-AI for learning, digital learning authoring tools is strongly preferred.
- Experience in professional services industry is a plus.
