About the position
As a ConcertoCare Paramedic, you will deliver in-home clinical care in collaboration with our clinical providers and care team to improve patient outcomes and prevent unnecessary ER visits and avoidable hospitalization. The position is primarily field-based, conducting home visits, and reports to the Practice Manager with clinical oversight by the Market Medical Director. Daily work includes facilitating telehealth visits for patients in their home, performing clinical skills and procedures, and conducting health screenings.
Responsibilities
- Facilitate virtual visits in patients' homes to support care delivery under the guidance of a remote clinical practitioner.
- Perform clinical skills and procedures, including blood draws, laboratory specimen collection, point-of-care tests, medication and vaccine administration, basic wound care, basic hearing and vision tests, and ABI/QuantaFlo.
- Conduct virtual visits with patients to complete health screenings and questionnaires.
- Provide clinical support to providers and the interdisciplinary care team, including preparing charts, coordinating care after visits, and managing outbound calls and tasks as directed and supervised by an authorized healthcare practitioner.
- Process and track orders and referrals placed by our providers, ensuring that patients complete orders and referrals in accordance with their treatment plan.
- Provide exceptional customer service to patients, caregivers, and clinical partners, ensuring proactive, timely, and comprehensive communication with a holistic, patient-centered approach.
- Contribute to initiatives aimed at improving patient engagement, experience, and health outcomes.
- Participate in team huddles and meetings to collaborate effectively with colleagues.
- Adhere to all applicable healthcare laws, regulations, and company standards.
- Perform other duties as assigned.
Requirements
- Active, unencumbered paramedic licensure and fulfillment of all state-specific requirements in the state you will practice.
- NREMT Paramedic certification preferred.
- Completion of a formal Paramedic training program or commensurate clinical experience.
- Basic life support (BLS) certification required.
- Ability and means to travel as needed in a timely manner to locations that may have limited access to public transportation; proof of liability and property damage insurance on vehicle used is required.
- Licensed for a minimum of 3 years; No undisclosed violations and/or accidents within 3 years; No vehicle related suspensions/reinstatements; No DUI, reckless driving or felony conviction within the last 7 years.
Nice-to-haves
- 3 years’ experience preferred.
- Prior experience caring for patients in the home setting including private homes and/or congregate living facilities.
- Advanced training in complex care, geriatrics, and/or palliative medicine is an asset.
Benefits
- Up to $5,000 Sign-on Bonus
- Yearly continuing education allowance
- Medical, Dental, Vision and 401k
- Competitive salary and bonus program
- 18 days of PTO
- 8 paid holidays yearly
