Cotton On Group - Novi, MI

posted 3 days ago

Part-time - Entry Level
Novi, MI
1,001-5,000 employees
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Part Time Key Holder at Cotton On Twelve Oaks Mall is responsible for supporting the store's operations and ensuring a positive customer experience. This role involves supervising team members, driving sales, and maintaining visual merchandising standards while reporting to the Store Manager. The Key Holder plays a crucial role in fostering a collaborative team environment and executing core tasks as directed by management.

Responsibilities

  • Support the store team in delivering exceptional customer service.
  • Assist in driving sales and achieving store performance goals.
  • Maintain visual merchandising standards and execute VM directives.
  • Inspire and motivate team members to work efficiently together.
  • Provide critical support to the management team in executing store operations.

Requirements

  • 1+ years of supervisory experience in retail, preferably in fast fashion.
  • Strong communication, customer service, and problem-solving skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Demonstrated knowledge of retail merchandising practices and visual merchandising standards.
  • Passion for product, brands, fashion, and trends.

Nice-to-haves

  • Experience in fast fashion retail.
  • Demonstrated ability to lead diverse and high-performing teams.

Benefits

  • 50% Team Member discount for all Brands/Products
  • Competitive Pay
  • Wellness Support 24/7
  • Performance & Peak incentives to reward & recognise our team
  • Medical, Dental, Vision insurance
  • 401(k) matching program
  • Development opportunities
  • Quarterly COG Awards and real-time recognition
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