*Patient Care Supervisor-Registered Nurse* Internal Contract

Himg (Huntington Internal Medicine Group) - Point Pleasant, WV

Full-time - Mid Level

Point Pleasant, WV

Ambulatory Health Care Services

About the position

The Patient Care Supervisor at Rivers Health is responsible for overseeing the Nursing Department and ensuring high-quality patient care across the hospital. This role requires a deep understanding of hospital policies and procedures, as well as the ability to make independent judgments. The supervisor acts as a liaison between the Nurse Director and the administrator on-call, while also ensuring compliance with Utilization Review regulations. The position involves both managerial and clinical responsibilities, including staffing, incident reporting, and problem-solving in collaboration with nursing and ancillary staff.

Responsibilities

• Promote the mission, vision, and values of the organization.
• Assess patient care requirements by making rounds in the Emergency Department and other hospital areas.
• Implement staffing plans based on patient acuity and census.
• Serve as a resource for staff in solving clinical issues.
• Assist staff in efficiently utilizing resources to meet patient care requirements.
• Provide immediate follow-up and documentation of incidents to appropriate personnel.
• Respond to emergency situations and assist as needed.
• Identify and solve administrative and operational problems.
• Anticipate potential problems and set shift priorities accordingly.
• Collaborate with nursing and ancillary staff to solve problems fairly and consistently.
• Contact external department representatives for assistance when necessary.
• Interpret and ensure adherence to hospital and nursing policies and procedures.
• Report significant incidents and problems to the administrator-on-call.
• Obtain materials and supplies for patient care when needed.
• Provide support, guidance, and feedback to staff on performance.
• Facilitate staff attendance at development sessions and communicate continuing education needs.
• Assist staff in interpreting changes positively and maintaining a safe work environment.
• Assist in preparing and implementing annual goals for the department.
• Stay current with professional development through education programs and research.
• Follow established safety and infection control protocols and intervene in unsafe situations.
• Comply with standards of conduct and seek guidance when necessary.
• Meet or exceed service expectations for individuals served.
• Assist in determining admission criteria for patients and monitor documentation for compliance with Utilization rules.

Requirements

• Current registered nurse licensure in the state of West Virginia.
• Basic Life Support (BLS) certification or must obtain within 30 days of hire.
• Advanced Cardiac Life Support (ACLS) certification or must obtain within 6 months of hire.
• Pediatric Advanced Life Support (PALS) certification or must obtain within 6 months of hire.
• A minimum of five years of experience in an acute care setting, with critical care experience preferred.
• Supervisory experience preferred.

Nice-to-haves

• Strong organizational and interpersonal skills.
• Ability to determine appropriate actions in complex situations.
• Ability to work independently and creatively.
• Attention to detail and a positive attitude.
• Ability to manage multiple responsibilities and prioritize work effectively.
• Ability to maintain confidentiality of sensitive information.
• Effective oral and written communication skills.
• Ability to handle difficult situations professionally.

Benefits

• Continuing education support
• Professional development opportunities
• Health insurance coverage
• Paid time off
• Retirement savings plan