Commonwealth of Massachusettsposted 1 day ago
Full-time • Mid Level
Boston, MA

About the position

The Lemuel Shattuck Hospital is seeking a dedicated and compassionate Patient Safety Lead nurse to join our quality management team and work directly under the Director of Patient Safety. Monitor and maintain all activities related to ensuring our patients safety. Be responsible for day-to-day quality management duties for the facility, including incident monitoring and risk management. Investigate incidents and occurrences related to patient safety and quality of care. Participates in regulatory readiness and performance improvement activities designed to promote the delivery of safe, quality patient care as well as support for our staff.

Responsibilities

  • Participate in the hospital comprehensive patient safety program from trending data to provide analysis.
  • Review incidents and calls to compliance/risk reporting lines.
  • Conduct risk investigations of incidents reported through the hospital’s incident reporting system or other means of reporting to quality, such as Joint Commission complaints.
  • Analyze and verify accuracy of information of incident and occurrence reports.
  • Ensure any additional information relevant to the incident or occurrence is documented within the secured, confidential database.
  • Facilitate the development of corrective action plans which may include a performance or process improvement plan.
  • Independently create written reports to regulatory agencies in accordance with the required specifications for the regulatory agency.
  • Participate in or lead applicable committees or taskforces.
  • Provide data and other quality reporting as required.
  • Provide training or education on patient safety, incident reporting or risk management.
  • Collect and report quality and patient safety data.
  • Identify trends and causal factors for incidents.
  • Monitor incidents, investigate and request information as needed to complete the review process.
  • Report any issues utilizing the chain of command.
  • Lead or participate in hospital performance improvement including root cause analysis, causal analysis, proactive risk assessments including Failure Mode Effects analysis, regulatory readiness activities, and performance improvement methodologies including LEAN/Six Sigma.

Requirements

  • Thorough understanding of the principles and practices of healthcare.
  • Experience with clinical policies, procedures, standards, and protocols.
  • Ability to maintain confidentiality of patient information.
  • Preparation of general and statistical reports.
  • Communicates effectively orally and in writing.
  • Can analyze and determine applicability of medical data, to draw conclusions and make appropriate recommendations.
  • Knowledge of the types and application of standard office filing systems.

Nice-to-haves

  • Knowledge of Hospital and Nursing Department policies, procedures and standards.
  • Understanding of clinical informatics and nursing practice relevant to patient care in the Chronic/Long Term Care setting.
  • Operates computer software programs effectively, particularly Microsoft Word, Excel and Outlook, in order to maintain records, data bases, and communications.

Benefits

  • Comprehensive benefits package including health insurance, retirement plans, and paid time off.
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