Patient Service Rep - Physical Therapy

Mercy Health - Festus, MO

Part-time - Entry Level

Festus, MO

Ambulatory Health Care Services

About the position

The Patient Service Representative (PSR) role at Mercy Hospital Jefferson involves providing essential support in a physical therapy setting. This part-time position focuses on greeting and directing patients, maintaining the waiting area, and performing various clerical duties. The PSR plays a crucial role in ensuring a welcoming environment and upholding the hospital's mission and service standards.

Responsibilities

• Greets and appropriately directs patients via phone calls or direct contact.
• Maintains the waiting room to ensure a clean and welcoming environment.
• Performs general clerical duties as needed to support the office operations.
• Ensures all duties are performed in alignment with the hospital's mission, values, and service standards.

Requirements

• High school diploma or equivalent is required.
• One year of applicable medical office experience is preferred.

Nice-to-haves

• Experience in a healthcare setting is a plus.

Benefits

• Regular performance incentives
• Tuition Reimbursement up to $2,000 for continuing education
• Health/Dental/Vision available after day one
• Annual contribution of $100 per month to eligible co-workers enrolled in the Dependent Care FSA
• Paid parental leave for new parents
• 401k with employer match
• Paid PTO for volunteering
• Competitive salary
• Future career growth!