Pharmacy Technician

Walgreens Boots Alliance - Dartmouth, MA

Full-time

Dartmouth, MA

Health and Personal Care Retailers

About the position

The Pharmacy Technician assists the pharmacist in the practice of pharmacy under direct supervision, ensuring compliance with state and federal regulations. This role involves processing prescriptions, engaging with customers to enhance their experience, and supporting pharmacy operations while adhering to company policies and procedures.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under direct supervision.
• Use pharmacy systems to obtain patient and drug information and process prescriptions.
• Engage customers and patients by greeting them and offering assistance with products and services.
• Resolve customer issues and answer questions to ensure a positive customer experience.
• Model and share customer service best practices with team members.
• Perform duties assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager.
• Enter patient and drug information accurately into pharmacy systems.
• Fill prescriptions by retrieving, counting, and pouring pharmaceutical drugs.
• Verify the correctness of medicine and check for possible interactions.
• Report prescription errors to the pharmacist on duty immediately.
• Register all related sales on the assigned cash register and handle cash as required.
• Process manual claims for third-party program prescription services in a timely manner.
• Assist with inventory management activities, including ordering and unpacking pharmaceuticals.
• Assist in administering clinical services, including collecting and labeling blood/urine samples.
• Develop and maintain good relationships with the local medical community.
• Ensure the Pharmacy Department is stocked, clean, and orderly.
• Complete special assignments and other tasks as assigned.

Requirements

• Fluency in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.

Nice-to-haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately filling prescriptions.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB or ExCPT certification.

Benefits

• Flexible hours
• Continuing education credits
• Training programs