About the position
Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. Reporting to the Director, Payment Accuracy, the Platform Product Manager, Payment Accuracy will be assisting and leading our efforts in bringing transparency to the healthcare system, driving payment accuracy into Availity’s network as a core capability. This role works with business and technology teams to define and scale the platform, ensuring it provides reliability, leverage, and a strong developer experience for internal teams and partners.
Responsibilities
- Define the vision, principles, and roadmap for Payment Accuracy platform capabilities (e.g., shared services, APIs, data integration, rules engines).
- Treat internal product teams as customers; ensure platform features solve real needs and accelerates delivery.
- Establish standards for API design, versioning, and deprecation; manage SLAs and governance.
- Improve onboarding, documentation, and tooling to reduce friction for engineering teams and partners.
- Align engineering, architecture, compliance, and business stakeholders; influence without authority.
- Monitor adoption, developer satisfaction, and faster time-to-market for dependent teams.
Requirements
- Minimum of 10 years’ experience in Product Management, preferably 5+ in platform or developer-facing products.
- Experience in healthcare administrative and payment systems.
- Comfortable operating in a matrix organization, coordinating across multiple disciplines.
- Possess technical acumen, ability to describe and gather product requirements and get feedback from technical staff, especially APIs, data services, integration patterns.
- Strong knowledge of modern technology architectures, database technology, virtualization, and the impact of government initiatives and HIPAA privacy and security regulations on system design.
- Proven ability to lead multi-team initiatives as an individual contributor.
- Excellent communication and stakeholder management skills.
Nice-to-haves
- Health IT, Fintech, and/or experience working in a start-up environment.
- Experience working on the payer or provider side of healthcare technology.
Benefits
- Competitive salary and bonus structure.
- Generous HSA company contribution.
- Healthcare, vision, dental benefits.
- 401k match program available on day one.
- Unlimited PTO for salaried associates + 9 paid holidays.
- Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.
- Reimbursement up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
- Education reimbursement.
- Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.
