Practice Support Specialist North American Staffing Group - 3.2 San Diego, CA Job Details $23 - $27 an hour 2 hours ago Benefits Work from home Qualifications Mid-level High school diploma or GED Associate's degree 2 years Full Job Description Position: Practice Support Specialist Schedule: M - F 8am - 5pm Pay Range: $23 - $27/hr Location: Hybrid (work from home and occasional office visits in San Diego) The Practice Support Specialist plays a key role in enhancing healthcare delivery at provider offices across Orange, Inland Empire, San Diego, and Los Angeles counties. Through on-site visits (about 75% travel), remote sessions, and email communication, this role supports Prospect Medical Group providers in optimizing clinic workflows for better population health, patient experience, and reimbursement outcomes. Key Responsibilities: Build trust and assist physician practices with quality improvement projects. Conduct on-site and virtual visits, document activities, and gather necessary records to support gap closure and coding documentation. Train providers and staff on HEDIS/Star measures to boost quality performance. Track provider quality scores, ensuring performance targets (e.g., 50th percentile for Medicaid/Commercial, 4+ Star ratings for Medicare). Collaborate with internal teams to advance measure compliance rates for assigned offices. Guide practice assessments, helping to establish SMART goals and identify operational improvement areas. Support clinic workflow redesign, documentation practices, and process standardization. Assist with Cozeva account creation and training. Prepare reports on practice progress for internal and external review. Qualifications: Education: High School Diploma or GED required; Associate Degree preferred. Experience: Minimum 2 years in a clinical/administrative healthcare setting. Licensure/Certification: None required. INDMED