ZocDoc - New York City, NY
posted 1 day ago
About the position
We are seeking a Principal Product Analyst to join our Product Analytics team that is embedded in Zocdoc's Product organization. As an experienced individual contributor on the Product Analytics team, you will have a chance to shape strategy for critical product areas through data and will guide product development with relevant insights based on analysis. You will be the subject matter expert on metrics and success measurement, experiment design, and visual storytelling via data. You are focused on impact, and have the skills to understand customers and promote growth. You should demonstrate curiosity, data fluency, and a collaborative work ethic. Your role will be to take ownership of generating insights and recommendations to shape our product roadmap and go-to-market strategy. You will partner closely with Product, Engineering, Design, Marketing, UX Research, Sales and Business Operations to define, prioritize and execute initiatives that drive business growth.
Responsibilities
- Creating edge-of-the-seat product and customer insights that enable Product Directors/Managers to define strategy and prioritize roadmaps
- Influencing decision makers in cross-functional teams by (re)defining key metrics of success, building data-driven narratives on growth opportunities, and sizing outcomes
- Partnering with Product, Technology, Design, and other teams to ideate, test, and launch product features; own deep-dive analysis of post-launch impact and recommendations to optimize product experience
- Maintaining a constant pulse on health of the business & product by tracking KPIs against targets and conducting investigations of key trends and their underlying drivers
Requirements
- 4 to 8 years experience in a hands-on analytical role, product strategy, management consulting, business intelligence, and other similar roles
- Experience influencing decision makers across cross-functional teams using insights generated through quantitative and qualitative data
- The ability to synthesize data into actionable insights across all levels of stakeholders (business, technical, and executives)
- Strong SQL proficiency and understanding of data modeling concepts
- Familiarity with using and driving self-service adoption of data visualization tools (e.g. Looker, Tableau)
Nice-to-haves
- Inspired by the opportunity to positively impact the healthcare experience of millions of patients and providers
- Motivated to go beyond the symptoms of a problem to understand the root causes
- Passionate about working with, analyzing, and creating data sets
- Enthusiastic about mentoring a team of Product Analysts, sharing your experience and expertise with others who are eager to learn
Benefits
- Flexible, hybrid work environment
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Corporate wellness programs with Headspace and Peloton
- Sabbatical leave (for employees with 5+ years of service)
- Competitive parental leave
- Cell phone reimbursement
- In office perks including:
- Catered lunch everyday along with snacks
- Commuter Benefits
- Convenient Soho location
