About the position
The Global Streaming Product Team is dedicated to creating exceptional streaming products that captivate customers worldwide. Our team collaborates closely with design, technology, and business units to deliver an unparalleled customer experience. We are currently forming a Global Streaming Product team to guide our core global product in meeting the business needs of various propositions. This team focuses on the user experience from the initial interest in purchasing a subscription through the entire purchase journey, including upgrades, downgrades, and cancellations. As the Principal of Product Design your role involves conceiving, defining, designing, developing, testing, and launching engaging and contextually relevant experiences that drive results.
Responsibilities
- Deliver end-to-end UX for high-value, consumer-centric digital products.
- Translate requirements into user flows, leveraging existing ones or establishing new flows.
- Enhance the fidelity of UX flows while addressing edge cases and nuances across various devices.
- Collaborate with foundational leads in UX research, UX engineering, design systems, and UX writing.
- Formulate and communicate ideas and plans to peers, leadership, and engineering contributors.
- Balance inputs from business, design, research, technology, and external partners.
- Work with product owners and engineers to successfully bring products to market.
- Develop talent and provide creative direction and mentorship to junior designers.
- Apply a human-centered design approach to evolve our output and process.
- Maintain a critical eye and obsessive attention to detail.
- Advocate for a healthy and collaborative culture within our product organization.
Requirements
- 7-10+ years of industry experience in UX/Product Design.
- Degree in design, computer science, or human factor design.
- Online portfolio showcasing experience, including shipped and in-market products, demonstrating end-to-end design methodology.
- Advanced expertise with leading design tools such as Figma, familiarity with design systems, and collaboration and prototyping tools.
- Experience working on a commerce product involving a commerce journey.
- Demonstrated expertise in designing for web, mobile, and other application platforms.
Nice-to-haves
- Presentation-driven culture: Ability to present at various levels, including SVPs, is crucial.
- Product Design Background: Preferably with a focus on UX, ensuring coverage across multiple platforms.
- Commerce Experience: Experience with tasks related to upgrading, downgrading, and canceling subscriptions.
- Presentation Skills: Clear presentation of thoughts and decision-making processes.
- Motivation and Convincing Users: Ability to motivate and convince users to take specific actions or prevent cancellations.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
