Principal Software Engineer

About the position

The Principal Engineer will be responsible for supporting our MDR services by creating procedures, implementing processes and development of staff for managing and maintaining security systems across internal and client environments. The Principal Engineer will work closely with Management, Senior Engineers, Solution Architects, Senior Security Engineers, other Principal Security Engineers and clients to complete high profile, critical services to existing Managed Security Service clients. Serve as a subject matter expert and team lead for Managed Security Services, staying in tune with all client configuration issues and all internal projects.

Responsibilities

• Lead engineering team by prioritizing clients work requests, projects and service tasks.
• Work closely with Management, Service Delivery and other Principal Engineers in defining processes and procedures for internal projects.
• Make enhancements to our MDR platform, which would consist of custom Python automation and pulling and parsing data from multiple systems.
• Analyzes and identifies areas of improvement with existing processes, procedures and documentation.
• Develop individual team, defining strategies and responsibilities to be successful and grow.
• Act as the point of escalation for other Engineers (Associate Engineer, Security Engineer, & Senior Engineer) and provide guidance and mentoring.
• Performs other duties as assigned.
• Complies with all policies and standards.

Requirements

• Bachelor's or higher degree or its equivalent in certifications or work experience - with a preference in STEM, Computer Science, Cyber Security, etc.
• More than 8 years of experience in the IT industry.
• Experience in one or more Programming languages such as Python, JavaScript or Go.
• Experience writing custom API integrations in Python.
• Ability to take requests from customers to design and build out systems.
• Experience connecting APIs to each other ServiceNow, Elasticsearch, Google SecOps, CrowdStrike etc.
• Experience with Cloud (AWS, Azure), IaC (Terraform, Cloud formation, etc.).
• Experience with ServiceNow, ETL pipelines, and automation tools (SaltStack, Ansible, Chef, etc.) are mandatory.
• Experience with secure DevOps practices (Git, CI/CD, Cloud Security, etc.) are mandatory.
• Experience in one or more tools & technologies such as Elasticsearch, StreamSets, OpenFaas, Kubernetes, and Kafka is preferred.
• Ability to work under pressure and work on multiple projects at the same time.
• A background in Incident Response, Vulnerability Management, Endpoint Security, or Network Security is preferred.
• Knowledge of Linux and Windows Operating Systems.
• An understanding of a wide array of server grade applications such as: DBMS, Exchange, DNS, SMTP, IIS, Apache, SharePoint, Active Directory, Identity Management, Patch Management, LDAP, SQL, and others.

Nice-to-haves

• Experience in one or more tools & technologies such as Elasticsearch, StreamSets, OpenFaas, Kubernetes, and Kafka is preferred.
• A background in Incident Response, Vulnerability Management, Endpoint Security, or Network Security is preferred.

Benefits

• A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
• Work/life balance.
• Professional training resources.
• Creative problem-solving and the ability to tackle unique, complex projects.
• Volunteer Opportunities. 'Optiv Chips In' encourages employees to volunteer and engage with their teams and communities.
• The ability and technology necessary to productively work remotely/from home (where applicable).