PRODUCE/CLERK

Kroger - Streator, IL

Part-time - Entry Level

Streator, IL

1,001-5,000 employees

Food and Beverage Retailers

About the position

The Produce Clerk position at Kroger focuses on delivering exceptional customer service while maintaining a safe and clean environment. The role involves assisting the department manager in achieving sales and profit goals, ensuring quality assurance standards are met, and promoting a customer-first strategy. The Produce Clerk is expected to embody the company's core values and contribute to a positive shopping experience for customers.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customer return.
• Assist the department manager in reaching sales and profit goals for the department.
• Monitor established quality assurance standards.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Promote Corporate Brands to customers.
• Create an environment that enables customers to feel welcome and appreciated by answering questions about products.
• Gain and maintain knowledge of products sold within the department and respond to customer inquiries.
• Assist with the preparation of produce platters/trays and inform customers of produce specials.
• Recommend items to customers to ensure they get the products they want and need.
• Prepare, package, label, and inventory merchandise appropriately.
• Review and inspect products for quality and freshness, taking appropriate action with those items.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with present, future, seasonal, and special ads.

Requirements

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Current food handlers permit once employed.

Nice-to-haves

• Comparable retail experience.
• Second language (speaking, reading, and/or writing).

Benefits

• Opportunities for career growth and development.
• A supportive work environment that values diversity and inclusion.