Product Account Representative

About the position

We are currently seeking a Product Account Representative to manage client accounts, facilitate product solutions, and serve as a key liaison between customers and our internal teams. The ideal candidate will possess strong communication skills, a client-focused mindset, and the ability to manage multiple accounts efficiently.

Responsibilities

• Serve as the primary point of contact for assigned product accounts
• Build and maintain strong client relationships
• Coordinate with internal teams to ensure timely product delivery and service execution
• Analyze account performance and generate regular reports for clients and management
• Identify opportunities for upselling or expanding client solutions
• Resolve customer concerns promptly and professionally
• Maintain accurate account records and documentation

Requirements

• Bachelor’s degree in Business, Marketing, Communications, or related field (preferred)
• 1–3 years of experience in account management, sales, or customer service
• Strong organizational and multitasking skills
• Excellent verbal and written communication abilities
• Proficiency in Microsoft Office Suite (especially Excel and PowerPoint)
• Ability to work independently and as part of a collaborative team
• Detail-oriented with a results-driven approach

Benefits

• Competitive salary: $57,000 - $63,000 annually
• Opportunities for professional development and career growth
• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and company holidays
• Supportive and dynamic work environment