About the position
Your responsibilities include performing product performance baselining, articulating OKR's and establishing product goals in relation to current performance. Advocating for customer needs in defining innovative digital solutions and product vision that drive business value. Conduct research to identify user personas, pain points, and journeys & analyze this information (A/B testing, concept testing, data analysis) to inform product development. Driving prioritization of product features for future releases of one or multiple delivery teams based on commercial, user and strategic priorities. Maintaining supporting documentation (e.g. feature lists, user stories, roadmaps). Providing insights and driving quant & qual analyzing on emerging trends in technology, products, markets and competitors to inform the product direction, priorities & roadmap. Acting as a champion for the MVP approach, focusing on creating feasible, viable, and desirable solutions. Effectively balancing multiple priorities including business value, stakeholder impact, speed to market, and technical feasibility. Collaborating with multidisciplinary teams to scope, design, test, and deliver innovative solutions. Leading the development of business cases, operating plans, and proposals for new initiatives. Communicate & monitor progress including regular KPI reporting.
Responsibilities
- Performing product performance baselining, articulating OKR's and establishing product goals in relation to current performance.
- Advocating for customer needs in defining innovative digital solutions and product vision that drive business value.
- Conduct research to identify user personas, pain points, and journeys & analyze this information (A/B testing, concept testing, data analysis) to inform product development.
- Driving prioritization of product features for future releases of one or multiple delivery teams based on commercial, user and strategic priorities.
- Maintaining supporting documentation (e.g. feature lists, user stories, roadmaps).
- Providing insights and driving quant & qual analyzing on emerging trends in technology, products, markets and competitors to inform the product direction, priorities & roadmap.
- Acting as a champion for the MVP approach, focusing on creating feasible, viable, and desirable solutions.
- Effectively balancing multiple priorities including business value, stakeholder impact, speed to market, and technical feasibility.
- Collaborating with multidisciplinary teams to scope, design, test, and deliver innovative solutions.
- Leading the development of business cases, operating plans, and proposals for new initiatives.
- Communicate & monitor progress including regular KPI reporting.
Requirements
- Experience launching data-driven digital products (or feature releases) & articulating product vision and alignment with strategic goals.
- Track record conducting field / user research to validate user goals, frictions and behaviors.
- Good understanding of LEAN and design thinking methodologies.
- Experience analyzing market and industry trends and conducting competitor analysis to inform product direction.
- Experience with appropriate analytics tools and methods required for analysis.
- Supported or led sprint planning, developed epics & user stories and managed product backlog.
- Collaborative and have experience working with cross-functional product teams.
- Experience with agile /scrum development methodologies.
- Ability to excel in a fast-paced, service-oriented environment through excellent time management skills.
- Self-motivated with a strong capacity for independent initiative and creative problem-solving.
- Strong written and verbal communication skills to convey thought leadership and influence senior executives.
- Experience in P&C insurance (4+ yrs).
- Passionate about innovation and new technologies, specifically within AI & GenAI.
Benefits
- Flexible work
- Healthcare including dental, vision, mental health, and well-being programs
- Financial well-being programs such as 401(k) and Employee Share Ownership Plan
- Paid time off and paid holidays
- Paid parental leave
- Family building benefits like adoption assistance, surrogacy, and cryopreservation
- Social well-being benefits like subsidized back-up child/elder care and tutoring
- Mentoring, coaching and learning programs
- Employee Resource Groups
- Disaster Relief
