About the position
On the Commercial Card Design team, we believe managing a corporate card program should feel effortless. We're seeking a hands-on, craft-focused product designer to make that belief a reality by shaping a platform that serves everyone from everyday employees to senior finance leaders. In this role, you'll own the end-to-end design of new features and core workflows, transforming complex problems into elegant and intuitive solutions. You'll ground your decisions in deep user insights, apply your passion for craft, and leverage our design system to ensure consistency and scale, all in close partnership with research, product, tech, and design peers. The Experience Design team at Capital One is at the forefront of enriching our customers' digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you're a creative innovator who embraces an environment where you can experiment, learn, and change banking for good, we'd love to hear from you.
Responsibilities
- Leverage deep expertise in product design and skills across interaction, visual and service design to elevate the quality and maturity of the design practice at Capital One.
- Collaborate with cross-functional partners to create artifacts that may include journey maps, blueprints, high-fidelity designs and prototypes.
- Champion the customer through the design process, leveraging critical-thinking skills that factor in data, research insights, scalability, tech constraints and feedback.
- Understand and apply business and customer strategy, facilitating design process activities with team and partners.
- Actively build an understanding of the potential of tech and data capabilities and emerging technologies to inform work and identify new opportunities.
- Foster relationships with partners and continuously expand your network, listening to diverse points of view and collaborating with an informed perspective.
- Present work to audiences across levels and job functions using a human-centered approach that integrates design frameworks, data and research insights.
Requirements
- At least 3 years of experience in a Product Design role.
- At least 3 years of experience with design and prototyping tools, such as Figma.
Nice-to-haves
- At least 4 years of experience in a Product Design role.
- At least 4 years of experience with design and prototyping tools, such as Figma.
- At least 4 years of experience collaborating with product, tech and business partners.
- At least 4 years of experience working with an established design system.
- Experience working in heavily regulated, data heavy problem spaces.
Benefits
- Comprehensive health benefits.
- Financial benefits including performance-based incentive compensation.
- Inclusive set of other benefits that support total well-being.
