Product Engineer II  – Configuration Automation

About the position

The ArcGIS Enterprise Automation team creates the tools that Esri’s customers use to automate the installation and configuration of the ArcGIS Enterprise software suite. Installation and configuration is critical – it’s the first step using the software and it has to be deployed correctly, quickly, and reliably. Our tooling automates the deployment of ArcGIS Enterprise for thousands of customers using Chef, PowerShell DSC, AWS CloudFormation, and Helm and deploys highly available and highly scalable architectures in complex IT environments. We are looking for a Configuration Automation engineer who has IT experience and a passion for making great software.

Responsibilities

• Gather and translate user requirements through direct engagement and feedback
• Plan, execute, and manage testing to maintain high software quality
• Identify, track, and resolve issues across the development lifecycle
• Document technical workflows and share best practices with internal and external audiences
• Present insights and updates at internal meetings and industry conferences
• Collaborate with Support and Professional Services teams to assist with troubleshooting and deployment

Requirements

• 2+ years of experience with infrastructure automation tools (such as Chef, Puppet, Ansible, PowerShell DSC)
• Experience working with cloud platforms such as AWS or Azure
• Strong communication and collaboration skills
• Confident decision-making abilities in a technical environment
• Ability to manage multiple priorities in a fast-paced environment
• Bachelor’s in Computer Science, Engineering, Mathematics, or a related field

Nice-to-haves

• Strong background in automating deployments in an operations or DevOps environment using modern tools
• Self-motivated, proactive, and user-focused, with a clear understanding of IT and DevOps needs
• Quick to learn and adapt to emerging technologies

Benefits

• Medical, dental, vision, basic and supplemental life insurance for employees (and their families)
• 401(k) and profit-sharing programs
• Minimum accrual of 80 hours of vacation leave
• Twelve paid holidays throughout the calendar year
• Opportunities for personal and professional growth