About the position
This critical role serves as a bridge between Engineering and Production, ensuring that fan coil and furnace products consistently meet or exceed established quality standards and specifications. The position provides advanced technical expertise across engineering projects and operational processes, leveraging specialized knowledge to solve complex challenges, perform in-depth analyses, and optimize equipment, systems, and workflows. In close collaboration with engineering and production teams, this role contributes to both strategic planning and hands-on execution. It also interfaces with cross-functional departments to drive product improvements and operational efficiencies. Success in this role requires a high level of autonomy, sound engineering judgment, and the ability to make informed decisions that impact product quality and performance.
Responsibilities
- Prepare and maintain detailed documentation related to tests and audits.
- Prepare for and conduct internal and external audits.
- Ensure compliance with industry standards and regulatory requirements.
- Lead continuous improvement projects aimed at enhancing product quality and operational efficiency.
- Lead Fan Coil product safety compliance tasks (Intertek, ALS).
- Complete revision of Fan coil product safety compliance to 60335.
- Update NFS report to include Brand name products.
- Update NFS report to include Air handling products.
- Support quarterly product safety audits (Intertek, ALS).
- Support Furnace product safety compliance tasks (CSA).
- Lead Fan Coil product performance testing (AHRI, AMCA).
- Lead annual fan coil performance testing.
- Lead annual air handler performance testing.
- Support Furnace performance testing (CSA).
- Exercise independent judgment in evaluating issues, determining the severity of defects, and making decisions on product acceptance or rejection.
- Make informed decisions on the implementation of corrective actions and process improvements.
- Assess the effectiveness of process and procedures and suggest enhancements based on analysis and judgment.
- Conduct root cause analysis to identify the source of issues using independent judgment.
- Develop and implement corrective and preventive actions (CAPA) to address and mitigate engineering and/or quality problems.
- Collaborate with engineering and production teams to modify processes and reduce defect rates.
- Analyze technical issues within systems, equipment, or processes and provide solutions based on engineering principles and experience.
- Work proactively to resolve challenges that arise during project execution.
- Identify opportunities for improving efficiency, performance, and quality in engineering processes and equipment.
- Implement best practices for continuous improvement.
- Answer Customer Service questions related to quotations requirements.
- Support for EN Hold Customs and Undocumented requirements.
- Provide technical support for lab testing functions.
- Organize ECM motor program data to better support EN Hold processing.
- Coordinate third party product testing (Midea, ERV).
