About the position
This job owns and drives the entire product lifecycle of a portfolio of products. Uses or commissions market research, usability studies and focus groups to identify best-of-breed benchmarks for solving customer problems. Leads company-wide decision-making for the product domain. Develops culture of experimentation and innovation to solve core customer needs in the product domain, owns business planning, and serves as a representative to leadership. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
Responsibilities
- Drives product prioritization and detailed product definition for digital and telemedicine products for multiple products across disciplines and service lines.
- Invents channels with customers, stakeholders, and partners to identify problem areas that technology can solve.
- Creates the product roadmap for multiple products and ensures roadmap remains evergreen with inputs from business, operations, and software stakeholders.
- Presents complex data to tell the product story to senior leaders and external stakeholders.
- Proactively identifies barriers to product scale.
- Autonomously writes business case for further investment in the product and influences leadership to invest in required scale.
- Uses metrics to make decisions about the portfolio of products.
- Autonomously makes feature level decisions and influences more fundamental core product decisions with leadership.
- Performs other related duties as assigned.
Requirements
- Bachelor's degree in business, technical, or related field.
- 6 years of product manager or other relevant experience.
- Experience leading the product lifecycle for 2-3 large products from visioning through requirements development through launch and measurement.
- Understanding of domain and competitive landscape.
- Proficiency in using computers, software, and web-based applications and ability to interpret, analyze, and understand complex data sets.
- Effective verbal and written communication skills and ability to present complex data to tell the product story to senior leaders and external stakeholders.
- Strong interpersonal skills and ability to influence stakeholders across multiple organizations to further the mission of the product team.
- Strong problem-solving skills and ability to use a creative approach.
- Time management skills and ability to work under tight deadlines.
Nice-to-haves
- Master's degree in business, technical, or related field.
Benefits
- Equal Opportunity Employer
- Great Place to Work Certification™
- Top Work Places 2023 for six consecutive years
- Ranked one of Newsweek's list of America's Greatest Workplaces for Diversity of 2024
- 150 Top Places to Work in Healthcare by Becker's Healthcare
- Culture Awards for Purpose and Values and Healthcare Industry by Top Workplace
