About the position
At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are looking for a Product Management Team Lead to join our Product department and oversee our Product, Systems, and Insights team. This individual will report into our Sr. Director of Product and drive the vision and strategy for a variety of key development projects. In this high-impact role, you will support product managers in their cross-functional collaboration with stakeholders, development teams, and project managers to ensure that product features and system enhancements meet business goals and customer needs. If you’re passionate about unlocking business and customer value while driving development efficiency and quality of solutions, we’d love to hear from you!
Responsibilities
- Establishes and communicates a clear product vision, aligning it with company goals and market opportunities.
- Stays informed on industry trends, competitive landscape, customer feedback, user & operational needs, and behavioral analytics to inform product strategy and enhancements.
- Oversees project phasing and the prioritization and grooming of product backlogs, ensuring that features and enhancements are prioritized and delivered effectively.
- Improves and leads adoption of process methodologies, including helping inform meeting cadence and execution on product teams and across product management team.
- Defines documentation standards to drive development efficiency, improve output quality, and build deeper referenceable guides on how products function.
- Drives teamwork across development teams, quality assurance, and project managers to deliver seamless execution of product initiatives.
- Responsible for efficiency of product teams and their timely execution of work against business goals.
- Responsible for quality of product decisions on product teams, alignment to company goals, and stability of solution.
- Defines success metrics for key initiatives and collaborates with the Insights team to track and analyze performance effectively.
- Mentors product managers, fostering their professional growth and functional expertise.
- Actively supports team members’ engagement and career development, working to retain top talent.
- Communicates insights, strategies, progress, and outcomes effectively to senior leadership and cross-functional partners.
- Gathers feedback to help define priorities, project scope, and requirements; filters and communicates inputs back to the team.
- Influences and improves the effectiveness of cross-departmental interactions to ensure shared goals are met.
Requirements
- Bachelor’s degree in Business, Computer Science, or a related field.
- 5+ years in product management, product ownership, or a similar role within eCommerce or technology development.
- 1+ year in a leadership role over product managers.
- Proven experience leading and mentoring, with a focus on driving engagement and growth.
- Demonstrated success in managing complex projects and adapting strategies to evolving business needs.
- Solid understanding of agile methodologies and experience implementing best practices.
- Proficiency in product and project management tools (e.g., Jira, Confluence, Monday, Coda).
- Familiarity with web and app development processes.
- Strong analytical skills, with a data-driven approach to decision-making.
- Experience with behavioral analytics and A/B testing (e.g. Google Analytics, Segment, Amplitude, Mixpanel).
- Mastery of agile methodologies and experience implementing best practices.
- Certified Scrum Product Owner (CSPO) or similar certification.
Benefits
- Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
- 401(k) with up to 4% company match
- Paid vacation, sick time, and holidays
- Company-paid basic life insurance and long-term disability
- Discounted auto, home, and pet insurance programs
- Flexible Spending Account (FSA)
- Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
- Company-provided equipment and one-time $250 work from home stipend
- $750 annual professional development budget
- $25 monthly Grubhub credit
- Company rewards and recognition program
