About the position
As a Product Manager at SportsEngine, you will become a subject matter expert on the products you manage and understand how they solve customer problems. You will write clear, detailed user stories, technical requirements, and acceptance criteria. The role requires you to be hands-on in managing project requirements, scope, and delivery timelines. You will own and manage the product backlog in a Kanban/Agile environment, ensuring continuous flow and effective prioritization. Additionally, you will help communicate strategy, progress, and product direction to internal and external stakeholders, demonstrating thought leadership in addressing key market problems and customer needs. You will create business cases to support investment in new product capabilities and engage with customers, industry influencers, and partners to gather competitive and market intelligence. Overseeing the product launch process from concept to post-launch, you will ensure smooth commercialization and contribute to the development of market requirements and go-to-market strategies. Tracking product metrics to inform iteration and continuous improvement is also a key responsibility. You will break down complex releases into milestones for consistent, incremental delivery, learn quickly from product releases, and iterate using customer feedback and usage data. Utilizing JIRA to manage workflows, track progress, and report on delivery performance, you will maintain and organize product documentation in Confluence. Acting as the day-to-day contact for development teams, you will clarify requirements and remove blockers while supporting data-driven product decisions through analytics, user feedback, and team input. Participation in and leading Agile ceremonies such as backlog grooming, stand-ups, sprint planning, and demos will also be part of your role.
Responsibilities
- Become a subject matter expert on the products you manage and understand how they solve customer problems
- Write clear, detailed user stories, technical requirements, and acceptance criteria
- Be hands-on in managing project requirements, scope, and delivery timelines
- Own and manage the product backlog in a Kanban/Agile environment, ensuring continuous flow and effective prioritization
- Help communicate strategy, progress, and product direction to internal and external stakeholders
- Demonstrate thought leadership in addressing key market problems and customer needs
- Create business cases to support investment in new product capabilities
- Engage with customers, industry influencers, and partners to gather competitive and market intelligence
- Oversee the product launch process from concept to post-launch, ensuring smooth commercialization
- Contribute to the development of market requirements and go-to-market strategies
- Ensure product metrics are tracked and used to inform iteration and continuous improvement
- Break down complex releases into milestones to enable consistent, incremental delivery
- Learn quickly from product releases and iterate using customer feedback and usage data
- Utilize JIRA to manage workflows, track progress, and report on delivery performance
- Maintain and organize product documentation in Confluence
- Act as the day-to-day contact for development teams, clarifying requirements and removing blockers
- Support data-driven product decisions through analytics, user feedback, and team input
- Participate in and lead Agile ceremonies such as backlog grooming, stand-ups, sprint planning, and demos
Requirements
- Bachelor's degree in Product Management, Sport Management, Business Administration, or equivalent experience
- 2+ years of experience as a Product Manager or Product Owner in a technology-driven organization
- Strong presentation and communication skills, both written and verbal
- Highly detail-oriented with excellent organizational skills
- Strong judgment in managing priorities, resources, and risk
- Effective stakeholder management and cross-functional collaboration
- Strong strategic thinking, analytical, and problem-solving skills
- Proven experience delivering SaaS projects on time and within budget
- High proficiency in JIRA (boards, filters, reporting, backlog management)
- Skilled in Confluence for product documentation and internal communication
- Comfortable working with technical and non-technical stakeholders
- Experience collaborating with engineering, QA, and design teams
Nice-to-haves
- 2+ years of hands-on experience with JIRA
- Demonstrated ability to meet deadlines and deliver results under pressure
- Strong ability to investigate and learn unfamiliar systems quickly
- Familiarity or background in the sports management industry
- Experience in software engineering, technical support, or systems analysis
- Exposure to customer discovery practices or product analytics tools
