About the position
At UpKeep, we believe AI can redefine how work gets done in the field—by anticipating problems, automating tasks, and delivering real-time insights that keep teams moving. As a Product Manager, you'll shape intelligent tools that help frontline workers stay one step ahead—without extra steps. You’ll be responsible for the strategy, roadmap, and execution of platform-wide experiences that embed AI directly into the workflow. You’ll collaborate closely with engineering, design, and stakeholders to deliver high-impact solutions that connect our broader product vision to user needs in the real world. This isn’t just about building features. It’s about creating intelligent, in-the-flow experiences that feel invisible, powerful, and essential. Why does this role matter? Field technicians are often underserved by traditional software. You’ll help bring them intuitive, AI-powered tools that actually reduce their mental load—tools that feel one step ahead and work when they do.
Responsibilities
- Contribute to the product roadmap across platforms, aligned with our AI-first vision and product strategy
- Prioritize features and bugs in collaboration with engineering and design, balancing user impact and feasibility
- Lead smaller feature efforts end-to-end: define requirements, manage timelines, and drive execution
- Partner with AI/ML teams to integrate intelligent features into core workflows
- Work closely with users, research, and customer success to surface needs and validate solutions
- Support sprint planning, project timelines, and release coordination
- Ensure experience consistency across platforms (web, mobile, integrations)
Requirements
- 4+ years of experience in SaaS and/or mobile product management
- Experience working with software development teams using Agile methodologies
- Experience contributing to both web and mobile product initiatives
Nice-to-haves
- Experience with AI/ML features or products
- Experience in field service, maintenance, or operations tools
Benefits
- Competitive base salary
- Benefits that support your health, focus, and long-term growth
- Equity and ownership opportunities
