About the position
The Product Manager is a cornerstone of our product success, responsible for shaping and implementing Onbe's product strategy, enabling teams, and delivering maximum value to our customers. Collaborating with internal and external stakeholders, you will serve as the expert for your product – setting product vision, guiding products from ideation to implementation, and managing the portfolio through its lifecycle. Your responsibilities include listening to the market and developing compelling business cases, articulating business requirements, working closely with engineering to deliver and ensuring the product’s successful launch, while providing ongoing support to internal teams, beta clients, and sales and account executives. This role is a hybrid role that will work onsite 2 days per week at our Conshohocken, PA location. Occasional travel may be required as part of this position.
Responsibilities
- Define and communicate the product vision, strategy, and roadmap in alignment with company goals.
- Conduct market research, identify customer needs, and monitor competitor strategies to guide innovation.
- Partner with stakeholders and customers to build compelling business cases for new initiatives.
- Champion a user-centric approach, ensuring products deliver intuitive and engaging experiences.
- Own the product backlog: define, prioritize, and refine business-focused epics, features and user stories based on business value and technical feasibility.
- Lead vendor integration selection, commercial negotiations and contracting.
- Work closely with engineering and UX teams to translate requirements into deliverables.
- Make day-to-day decisions on scope, prioritization, and trade-offs to ensure timely, high-quality delivery.
- Serve as the voice of the customer in agile ceremonies, including PI planning, stand-ups, and reviews.
- Validate delivered features through acceptance criteria, user feedback, and testing.
- Manage the full product lifecycle, from ideation through launch and post-launch optimization.
- Define and track key performance indicators (KPIs) to assess product success.
- Identify areas for improvement and lead initiatives to enhance product performance.
- Serve as escalation point for vendor integration issues that cannot be resolved by operations teams.
- Partner with Marketing, Sales, Implementations, Operations and Client Support to ensure product readiness for launch and scale.
- Lead go-to-market planning, pricing strategy, and enablement efforts.
- Provide ongoing support and training for internal teams and clients.
- Ensure compliance with relevant financial regulations and industry standards.
- Assist in negotiating and managing supply chain or integration partner agreements as needed.
Requirements
- Bachelor’s degree in Business, Computer Science, Engineering, or a related field. MBA or advanced degree is a plus.
- 5+ years of experience in product management and/or product ownership, preferably in the payments or fintech industry.
- Familiarity with B2B2C models and multi-step distribution channels.
- Proven experience working in an agile development environment, including backlog grooming, sprint planning, and release management.
- Ability to manage both strategic planning and tactical execution.
- Strong analytical, communication, and stakeholder engagement skills.
- Understanding of fintech trends, compliance requirements, and integration ecosystems.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Wellness programs
- 401(k) matching
- Open paid time off
- Generous parental leave
- Annual bonus eligibility
