Product Owner I

About the position

GM Financial is embarking on a tech modernization journey to change the auto finance industry. We maintain a startup mindset while preserving a small company culture within a public company environment, ensuring financial stability and growth. Our commitment to zero emissions, collisions, congestion, and friction aligns with our mission to support GM's EV initiatives. We are building global platforms across LATAM, Europe, and China, and are looking to expand our high-performing team of over 10,000 members globally. This role focuses on delivering innovative solutions and enhancing products and processes to support our customers and business objectives.

Responsibilities

• Act proactively to consistently deliver on commitments with little supervision
• Analyze and communicate customer requirements to provide innovative solutions and recommend system, product, and process enhancements
• Identify, evaluate, and introduce new approaches/technology for product development
• Explore alternative ways to view and solve problems to achieve results beyond what is required
• Leverage innovation tools, creative processes, and diverse cross-functional experts to generate ideas
• Focus on constantly improving processes, products, and services
• Take advantage of opportunities to try unique ways of doing things and test promising ideas
• Ask provocative questions to understand current practices and customer experience
• Seek to understand and experience the full array of stakeholders' behavior, needs, concerns, and desires
• Communicate potential benefits of new ideas to stakeholders
• Influence others by creating a participative, empowered environment
• Take immediate action when confronted with a problem or situation
• Work collaboratively with Program/Product Managers to advise on product road map initiatives
• Create novel solutions with measurable value for customers
• Partner with vendors and internal departments to ensure tasks are defined and documented
• Communicate with all levels of leadership regarding project status and production performance
• Ensure clear communication and coordination across business for product launch scope management
• Work with the Agile team to craft high-quality customer-centric user stories
• Lead the prioritization of the product backlog in partnership with product management
• Measure product performance using key information, processes, and systems