Product Strategy and Operations Consultant

About the position

We're looking for a systems-minded operator to help us build smarter, faster. As a Product Strategy and Operations Consultant, you'll drive cross-functional alignment, streamline decision-making, and improve how we deliver solutions across hardware, software, and services. You'll close the loop between our product teams and the field, making sure our innovations are grounded in real customer needs-and ready to scale globally. This is a strategic, high-impact role for someone who thrives in ambiguity, sees patterns in complexity, and wants to improve how great products are built and launched.

Responsibilities

• Optimize Product Operations: Streamline how product teams work-across discovery, planning, delivery, and launch. Define and refine core processes.
• Systematize Customer Feedback: Build feedback loops across sales, partners, and users. Turn insights into clear, actionable guidance for roadmaps.
• Build for Focus: Design tools, dashboards, and reporting that help product leaders prioritize high-impact work and track progress.
• Drive GTM Readiness: Own the operational mechanics of launch-orderability, localization, territorial approvals, and sales readiness.
• Establish KPIs: Define and track key product operations metrics. Elevate visibility into team performance and delivery health.
• Coordinate Cross-Functionally: Ensure alignment across product, engineering, GTM, legal, support, and services.
• Support Strategic Partnerships: Help activate key internal and external tech partnerships to unlock growth.
• Lead Early Access Programs: Oversee beta programs, feature flags, and experimentation strategies to derisk launches and accelerate learning.

Requirements

• 5+ years in product operations, product management, or business operations in a tech environment
• Experience with complex product ecosystems-ideally across hardware, software, and services
• Strong communicator who drives clarity across teams and stakeholders
• Fluent in metrics, dashboards, and process design
• Highly organized, detail-oriented, and calm under pressure
• Field-aware: able to connect strategic priorities with sales, services, and customer success needs
• Comfortable in ambiguity; skilled at creating structure where none exists
• Bachelor's degree in business, technology, or a related field

Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!