Program Manager

About the position

The Program, Portfolio, and Governance Program Manager at Steel Point Solutions is responsible for managing and overseeing the delivery of key program and portfolio management services. This role emphasizes fostering organic growth and strengthening stakeholder engagement while ensuring that governance structures are robust and aligned with client objectives. The Program Manager will lead cross-functional teams, manage client relationships, and drive operational excellence to ensure the success of programs and portfolios under their purview.

Responsibilities

• Lead the planning, execution, and delivery of multiple programs and portfolios, ensuring alignment with client goals and governance structures.
• Build and maintain strong relationships with key stakeholders, ensuring continuous communication and alignment of expectations.
• Identify opportunities for expanding services within existing engagements, leveraging client relationships to drive additional business.
• Ensure that governance frameworks are implemented and adhered to, focusing on risk management, compliance, and accountability.
• Oversee the allocation of resources across programs and portfolios, ensuring that teams are effectively staffed to meet project demands.
• Establish and track key performance indicators (KPIs) for programs and portfolios, driving continuous improvement and ensuring successful outcomes.
• Lead and mentor cross-functional teams, fostering a collaborative and high-performance culture.
• Serve as the primary point of contact for clients, ensuring high levels of client satisfaction and addressing any concerns or issues that arise.
• Manage the financial performance of programs and portfolios, including budgeting, forecasting, and achieving revenue and profitability targets.
• Provide regular reports and updates to senior leadership and clients, ensuring transparency and effective communication on the status of programs and portfolios.

Requirements

• Bachelor’s degree in Business Administration, Project Management, or a related field.
• 8+ years of experience in program, portfolio, and governance management, with a strong track record of delivering successful outcomes for clients.
• In-depth understanding of program and portfolio management methodologies, governance frameworks, and best practices in stakeholder engagement.
• Proven ability to manage client relationships and deliver value through effective program and portfolio management.

Nice-to-haves

• Master’s degree in Business Administration, Project Management, or a related field preferred.
• PMP Certification preferred.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short- and long-term disability
• 401K with company match
• Critical care voluntary insurance
• Flexible paid time off
• Paid holidays
• Opportunities for professional development reimbursement