PT Sales Associate

$31,200 - $34,216/Yr

Lovesac - Franklin, TN

Part-time - Entry Level

Franklin, TN

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Sales Associate at Lovesac is responsible for providing exceptional customer service and creating a unique shopping experience for customers. This part-time role involves utilizing Lovesac's proprietary selling process to meet sales goals and key performance indicators (KPIs), while maintaining a comprehensive knowledge of the product line and ensuring store standards are upheld.

Responsibilities

• Meet or exceed all sales goals and key performance indicators (KPIs).
• Utilize Lovesac's proprietary selling process to provide outstanding service to customers.
• Greet and acknowledge every customer, demonstrating all products effectively.
• Maintain comprehensive knowledge of the entire product line and apply good taste at all times.
• Educate clients on current promotional offerings and products.
• Maintain inventory integrity and accuracy, protecting company assets.
• Assist in executing promotional campaigns, including product placement and marketing updates.
• Partner with store management to resolve customer service issues and enhance customer service aspects.
• Ensure store standards are maintained, including merchandising, cleanliness, and safety.
• Process all POS transactions accurately, including sales, returns, and exchanges.
• Maintain a calm demeanor and manage issues professionally.
• Model behavior that respects employees, peers, and customers.

Requirements

• Minimum of 1-2 years of related sales experience.
• Results-driven with the ability to meet or exceed KPIs and goals.
• Proven time management skills and adaptability to changing business environments.
• Ability to prioritize responsibilities with urgency and solve problems effectively.
• Accountability and responsibility for actions taken.
• Ability to manage multiple projects simultaneously while meeting deadlines.
• Superior communication skills, both verbal and written.
• Strong analytical, mathematical, and problem-solving skills.
• Ability to maintain the highest level of customer service and create engaging solutions.
• Collaborative mindset, treating all clients with dignity and respect.
• Proficiency in Microsoft Office: Word, Excel, and PowerPoint.
• Ability to operate required equipment, including iPads and laptops.
• Physical ability to move medium to large furniture items up to 75 pounds.

Nice-to-haves

• Experience in retail sales or customer service environments.
• Familiarity with furniture products and sales techniques.

Benefits

• 401(k) matching
• Employee assistance program
• Flexible schedule
• Paid holidays
• Paid time off
• Pet insurance