Purchase to Pay Product Owner - ServiceNow

About the position

Enterprise Business Services is National Grid’s shared service organisation that operates core end-to-end processes on behalf of the global functions and operates Engineering Services on behalf of the business units. We have a great opportunity for a Project / Programme Manager to join our Project and Programme Management Capability and support our EBS Strategy team with an exciting programme of work. Our ambitious strategy will see EBS more than double in size in the coming years. You will lead the delivery of change programmes, ensuring that all participants and stakeholders are engaged and fully prepared to exploit the new operational business environment. You will develop and implement action plans to ensure readiness for change and manage financial budgets and forecasts while identifying and prioritizing improvement opportunities that generate measurable organizational benefits. Additionally, you will provide effective leadership to project team(s), manage change control processes, and ensure that project deliverables are completed within agreed cost, timescale, and resource budgets. Your role will contribute to our vision by driving successful change and improvement initiatives that align with our organizational objectives and stakeholder needs.

Responsibilities

• Collaborate with internal and external stakeholders to define program objectives and scope
• Develop and maintain a program plan, including timelines, budgets, and resource allocation
• Identify and manage program risks and issues, ensuring timely resolution
• Monitor program progress and provide regular status updates to stakeholders
• Coordinate and lead program meetings and workshops
• Establish and maintain strong relationships with key program stakeholders, including vendors and external partners
• Ensure program deliverables meet quality standards and are delivered on time and within budget
• Evaluate program effectiveness and identify opportunities for improvement

Requirements

• Bachelor's degree in a relevant discipline, or an equivalent combination of education, training, and experience
• 7 - 10 years of related experience in Project and Programme Management
• Experience in using ServiceNow
• Ability to hire, manage, and mentor staff with a process-oriented approach and strong stakeholder management skills
• Comfortable to foster one-team culture with ownership, collaboration, and empathy across functions
• Extensive experience managing risks and communicating project status, issues, and risks clearly and timely to stakeholders
• Proficient in collaborating with colleagues and suppliers in different time zones and communicating effectively with both technical and business people

Benefits

• Annual Salary: $123,000-$145,000
• Career path with advancement opportunities within and across bands as you develop and evolve in the position