Quality and Employee Performance Lead (Bilingual)

About the position

The Quality Employee Performance Lead is a full-time position that provides services related to safety, health, work methods, and training. This will include extensive field visits with crews, identifying areas requiring training, conducting training in on-the-job settings or in other facilities, and evaluating performance in simulated and actual environments. The ideal candidate will have multiple years of experience and subject matter expertise related to training, safety, and quality control.

Responsibilities

• Visits crews in the field and observe, train, and teach safety, quality, and work methods.
• Identifies areas that need further focus, and develops, schedules and presents training materials on those areas.
• Identifies crews that need further training on safety, quality, and work methods. Works with Area Supervisor to develop plan to train and address crew deficiencies.
• Presents Safety, Work Methods, and Quality Training Courses.
• Evaluates employee and driver performance.
• Conducts program level audits of EHS programs.
• Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, communicates decisions to others.
• Leads through change and diversity, makes the tough call when needed, builds consensus when appropriate, motivates and encourages others.
• Provides feedback and coaching, in a mentoring role, challenges and develops employees, accepts mistakes, provides feedback and visibility for growth and development.
• Targets and achieves results, sets challenging goals, prioritizes tasks, overcomes obstacles, accepts accountability.
• Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.

Requirements

• Must be bilingual (English/Spanish)
• Must have a commercial drivers’ license with Intrastate
• Certified OSHA Authorized Outreach Instructor, Preferred
• Certified CSP, CHST, CUSP, CET, Preferred
• 5 years minimum of related experience in power utility
• Barehand Instructor or 5 years barehand experience
• Must be able to work a flexible shift
• Able to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, etc.
• Able to speak effectively before groups of people
• Able to type out routine reports and correspondence
• Able to define problems, collect data, establish facts and draw conclusions
• Able to deal with a large diverse groups
• Skilled in the use of computers, able to adapt and utilize new technology.

Nice-to-haves

• Bi-Lingual (Spanish/English) Preferred

Benefits

• EOE/Minorities/Females/Vet/Disabled
• Pike is a Non-union Company