Receptionist I

Dekalb Area Retirement Center - DeKalb, IL

Full-time - Entry Level

DeKalb, IL

Nursing and Residential Care Facilities

About the position

The Receptionist will serve as the first point of contact for clients, visitors, and guests at the Dekalb Area Retirement Center. This role involves greeting and assisting individuals, managing incoming calls, and performing various clerical duties to ensure smooth operations within the organization.

Responsibilities

• Greet and assist clients, visitors, and guests.
• Direct visitors to the appropriate parties and answer general questions.
• Receive, screen, and route incoming calls, taking messages as needed.
• Place outgoing calls and make announcements on the public address system when necessary.
• Maintain check cashing funds and sell meal tickets.
• Make reservations for meals and room usage.
• Receive and prepare packages for mailing with UPS.
• Collect monthly fees from residents.
• Type and stuff envelopes for mailing and maintain files.
• Assist in collation and assembly of materials and perform other clerical functions.
• Operate standard office equipment such as postage machines, copiers, and computers.
• Arrange medical transportation and escorts for residents.

Requirements

• Completion of four years of high school.
• General office, clerical, and customer service experience preferred.
• General knowledge of Microsoft Word, Publisher, and Outlook.
• Ability to spend a minimum of 60% of the workday on the telephone.
• Ability to see and hear or use prosthetics adequately for the tasks of this position.
• Ability to speak, read, and write the English language in an understandable manner.
• Must be able to lift up to 10 lbs.