RECEPTIONIST

THE DESERT HIGHLANDS ASSOCIATION-posted about 24 hours ago

Full-time • Entry Level

Scottsdale, AZ

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Desert Highlands Golf Club is seeking a dedicated and service-oriented individual to join our team as a Receptionist. This position plays a crucial role in providing exceptional experiences for our members and guests. The Receptionist will operate the telephone switchboard, greet members and guests, manage dining and conference room reservations, and assist with various administrative tasks. The ideal candidate will embody our core values of respect, heritage, dynamic community, excellence, and integrity, contributing to our mission of instilling pride in our community.

Operate telephone switchboard; answer the telephone; transfer calls to proper extensions; take messages for members and staff.
Greet members and guests; direct prospective purchases and delivery personnel.
Provide full service concierge department for outside activities, including flowers, gifts, reservations, and tickets.
Ensure the overall cleanliness of the reception area.
Assist with copying, printing, and mailing of member flyers and publicity for member activities and special events.
Maintain reservation books for dining and conference room.
Produce reservation sign-up sheets for all events.
Handle miscellaneous typing projects and assist with monthly mailings of statements to members.
Take members’ To-Go Orders.
Provide change to members and guests upon request.
Sort and distribute incoming mail.
Maintain supply of club information for members.
Fulfill guests’ requests, such as placing phone calls or holding letters/packages.
Perform on or off-site errands.
Conduct general office work, including word processing, filing, and operating copy and fax machines.
Work on special projects as assigned.
Maintain supply inventories for the reception area.
Report unauthorized individuals in the Club facility to management.

High School Diploma or General Education Degree (GED); or one year related experience and/or training.
Excellent telephone skills; must be present at the Receptionist/Front Desk consistently during the workday.
Reliable and predictable attendance is required.
Must present a positive, professional image.
Self-motivated and customer service oriented.
Strong interpersonal, written, and oral communication skills.
Proficiency in Microsoft Office (Word, Excel, Outlook, Publisher, PowerPoint) and database programs.
Ability to work with general office equipment such as personal computers, facsimile machines, and photocopiers.
Ability to develop and maintain awareness of occupational hazards and safety precautions.

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