Receptionists/Telemarketers/Social Marketers

Jackson Hewitt - Totowa, NJ

Part-time,Full-time - Entry Level

Totowa, NJ

Professional, Scientific, and Technical Services

About the position

Jackson Hewitt Tax Service is seeking Receptionists, Telemarketers, and Social Media Marketers for the upcoming 2025 tax season. These roles are essential for supporting various offices in Little Falls, Totowa, and Wayne, providing customer service and communication support during a busy period.

Responsibilities

• Assist customers with inquiries and provide information about tax services.
• Handle phone calls and manage appointment scheduling for clients.
• Promote tax services through social media and telemarketing efforts.
• Maintain a welcoming and organized reception area.

Requirements

• Previous experience in a customer service role is helpful.
• Basic knowledge of computer functions and software is required.
• Good communication skills are essential.
• Strong interpersonal skills to interact with clients effectively.

Nice-to-haves

• Experience in telemarketing or social media marketing is a plus.
• Familiarity with tax preparation processes is beneficial.

Benefits

• Competitive salary.
• Flexible hours and scheduling options.