About the position
The Registrar/Discharge Clerk accurately registers, discharges, and admits patients treated in the Emergency Department. She/he will record all pertinent patient information i.e. demographic, insurance, and verifies all information in an accurate and timely manner while maintaining control logs. She/he will be responsible to collect patient co-insurance deductible, copays, any other payments related to their visit or hospital stay as needed, including timely notification of admissions, death notifications via Fax or electronically. She/he will obtain signatures/consents face to face or while doing bedside registration/and complete all appropriate forms as needed to complete the registration process.
Responsibilities
- Accurately register, discharge, and admit patients in the Emergency Department.
- Record all pertinent patient information including demographics and insurance.
- Verify all patient information in an accurate and timely manner.
- Maintain control logs.
- Collect patient co-insurance deductible, copays, and other payments.
- Notify admissions and death notifications via Fax or electronically.
- Obtain signatures/consents face to face or during bedside registration.
- Complete all appropriate forms to finalize the registration process.
Requirements
- Excellent communication and customer service skills.
- Proficiency with computers, including MS Office 2007 (Word/Excel).
- Previous experience with hospital mainframe systems and web-based insurance sites.
- Knowledge and experience with insurance verification and registration in a medical setting.
- Previous experience working in the medical field preferred.
- Experience with bedside registration preferred.
- Strong computer skills and knowledge of EMR systems preferred.
- Experience with web-based insurance verification systems.
- Point of service/cash collection experience preferred.
- Experience with high patient volume/diversified patient population.
- Typing speed of at least 40 wpm.
Nice-to-haves
- Some college courses preferred.
Benefits
- Full and equal employment opportunities without regard to race, color, national origin, religion, gender identity, sex, sexual orientation, pregnancy, childbirth and related medical conditions, physical or mental disability, age, immigration or citizenship status, veteran or active military status, genetic information.
