Registration Specialist

About the position

At Healthy Kids, we’re not your average childcare provider—we’re a mission-driven, award-winning, and fast-growing team dedicated to reinventing accessible and affordable childcare. With 150+ locations and counting, we offer Early Learning, Before and After School, and Summer Camp programs families can rely on. As a certified benefit corporation, we believe in doing good while doing what we love—and making sure our team feels valued every step of the way. Curious what it’s like to work with us? Click here!

Responsibilities

• Be the welcoming voice on the phone or in email to support families through the registration journey
• Answer a high volume of inquiries with warmth, accuracy, and patience
• Approve registration forms while ensuring accurate billing setup and scheduling for each child
• Follow up with families who’ve shown interest
• Stay up to date on forms and documentation families may need
• Run reports and track registration progress using our CRM
• Collaborate with marketing to help spread the word about our programs

Requirements

• Experience in customer service or client support
• Excellent phone and email communication skills
• The ability to adapt and respond to different personalities and needs
• Strong attention to detail and data entry skills
• Solid time management and multitasking abilities
• A team player mindset who’s flexible with shifting workflows
• High school diploma or equivalent
• Bilingual? That’s a big plus!

Benefits

• On-Demand Pay: Why wait for payday when you can have your money when you need it?
• Telehealth Benefits: Stay healthy and happy with access to virtual care
• Vision Insurance: Keep your vision clear—because we want you to see your future with us!
• Dental Insurance: Smile bright with dental coverage that keeps you healthy from the inside out.
• AFLAC Supplemental Plans: Because we believe in going above and beyond to take care of our team.
• 401(k) for eligible employees: Yep, we're serious about your future too!
• Paid Sick Time Off: Because everyone needs a break sometimes.
• Career Development: Level up your skills and expertise on us!
• Growth Opportunities: We’re growing and we need people to grow with us!