About the position
With years of experience in the communication field, we have created relationship-based methods focused on our innovative direct marketing outreach techniques. There is no secret to our success. We simply build genuine, respectful, and transparent relationships with our clients and exceed their expectations. Our mission is to teach all our Retail Customer Marketing Associates practical communication skills to create a more authentic consumer experience, resulting in an increased brand reputation for our expanding clientele. Our company was built on the philosophy of leading by example, encouraging competition, and maintaining a respectful work environment. As a Retail Customer Marketing Associate, you will communicate with top sales and marketing executives to take our client's brands to new heights. We are seeking a Retail Customer Marketing Associate who is eager to excel, willing to learn from industry leaders, and ready to bring their ideas to the table.
Responsibilities
- Relay brand messaging professionally to customers directly and promote our client’s services to potential customers.
- Communicate effectively and appropriately to create connections during customer interactions.
- Learn to solve problems creatively while demonstrating high integrity.
- Work with the sales team to process customer orders daily ensuring they are fully satisfied with their services.
- Build service knowledge to adequately communicate each featured product/service offering adequately to consumers.
- Provide support and report customer feedback to the Retail Marketing Manager to increase customer retention.
- Attend weekly meetings to discuss marketing strategies and client needs.
- Create networking connections with other Marketing Associate professionals to understand better and improve communication tactics.
Requirements
- Degree in Marketing, Business Management, or Communications is desired but not required.
- Ability to stay level-headed and take the initiative when problems arise.
- Strong communication and interpersonal skills to relate to a variety of people.
- Desire to expand skill set and eager to grow professionally.
- Ability to manage feedback from other Marketing Associates proactively and implement changes immediately.
- Relevant experience in past marketing, promotions, or sales roles is helpful.
