Retail Store Operations

About the position

As a Retail Operations Associate, you will play a vital role in the daily operations of the store. Your responsibilities will include assisting with sales processes, maintaining high standards of store upkeep, merchandising, inventory management, and supporting shipping and receiving operations. You will help ensure the smooth running of the store by assisting with product organization, order fulfillment, and ensuring customers have exceptional experience.

Responsibilities

• Assist with daily store operations, including sales, merchandising, visual displays, and store maintenance.
• Process daily shipments and unload truck deliveries.
• Ensure accurate and timely processing of internet orders.
• Help maintain product displays and ensure the store’s visual standards are met.
• Ensure shoe bins are properly stocked and organized by size and style.
• Assist with daily inventory receiving and order fulfillment to maintain inventory accuracy.
• Help ensure merchandise is properly stocked and assist with inventory checks.
• Collaborate with store leadership to support operational tasks, projects, and activities.
• Assist with markdown projects and inventory transfers to ensure optimal stock levels.
• Assist with the process for returning items to vendors as necessary.
• Adhere to company policies and safety standards to maintain a safe and efficient work environment.
• Take on any additional responsibilities as directed by store leadership.

Requirements

• High school diploma or GED.
• Minimum of 1 year of related retail experience and/or training.
• 1+ year of experience in retail operations, including order fulfillment and merchandising.
• Ability to lift and move up to 50 pounds.
• Ability to stand, walk, bend, and reach frequently.

Nice-to-haves

• Previous experience in retail or store operations is preferred.
• Experience with inventory management, order processing, and stock replenishment.

Benefits

• 401(k) with matching contributions
• Dental, Vision, and Health Insurance
• Paid Time Off (PTO)
• Employee Discount
• Opportunity for Performance Bonus