About the position
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Sales Support & Marketing Administrator within PNC's Escrows & Payment Services organization, you will be based in either Minneapolis, Minnesota or Pittsburgh, Pennsylvania. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager's discretion. We are looking for a proactive professional with strong organization skills to support our Escrows & Payment Services sales team. The ideal candidate can juggle multiple tasks, manage databases & documentation, assist with coordinating client interactions, prepare sales material, and ensure seamless communication within the team. As a key resource for our sales team, an outgoing attitude and a collaborative mindset is essential.
Responsibilities
- Review and communicate information on announced M&A transactions via MergerMarket, Pitchbook, etc. to bankers where PNC has a connection with deal parties or law firms.
- Proactively monitor and analyze market trends impacting Escrows & Paying Agent services to provide guidance to the Sales/RM team on potential market opportunities.
- Stay up to date on industry shifts, identify emerging opportunities, and monitor competitor activities.
- Monitor the law firms engaging in transactions by analyzing the deal sizes, competitor pricing strategies, and other factors of specific transactions.
- Provide a weekly summary of the major deals closed or engaged by PNC and its competitors, detailing the involved law firms, transaction types, and size.
- Track law firm engagements and fee revenue, provide comprehensive insights to the Sales/RM team including charts illustrating the number of deals engaged by the law firm, the type of deals, and the revenue generated by each law firm.
- Assist sales team in preparing sales outreach/communications/marketing pitch/call confirmation and attendance as needed/deal documentation (fee schedules, product feature/function, etc.) with potential and current clients.
- Update CRM activity and deal progression.
- Assist with planning client events and occasionally participate in such after standard business hours.
- Log call reports around our calling activity and opportunities.
Requirements
- Bachelors Degree, Associates Degree and or equivalent experience.
- 2 + years of related sales and or marketing administrative experience.
- Strong interpersonal skills to work effectively with a variety of sales professionals and sophisticated external clients.
- Strong organizational and administrative skills.
- Detail oriented and deadline driven.
- Ability to review data and determine trends.
- Ability to use Microsoft Office: Word, Excel, Power point.
- Ability to use CRM is a plus.
- Sales reporting experience is a plus.
- Knowledge of mergers and acquisitions is a plus.
- Ability to work in a fast paced sales team environment.
Nice-to-haves
- Business Development
- Business Intelligence (BI)
- Competitive Advantages
- Competitive Strategies
- Data Integration
- Data Mining
- Marketing
- Sales Support
- Strategic Planning
Benefits
- Medical/prescription drug coverage (with a Health Savings Account feature)
- Dental and vision options
- Employee and spouse/child life insurance
- Short and long-term disability protection
- 401(k) with PNC match
- Pension and stock purchase plans
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- A robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 8 occasional absence days each year
- Between 15 to 25 vacation days each year, depending on career level and years of service
