American Family Insuranceposted 2 days ago
$86,000 - $142,000/Yr
Full-time • Mid Level
Boston, MA

About the position

The Senior Product Development Analyst is responsible for supporting the creation and enhancement of innovative insurance products and services for Commercial Lines primarily BOP, CPP and Umbrella. This will be a supporting role in the design and development of our new product by analyzing current customer behaviors/experiences, contributing to key decisions, and partnering with IT to get solutions implemented. You will report to a senior manager, product. In this hybrid role, you will be expected to work a minimum of 10 days per month from the office. Candidates should reside within approximately 35-50 miles of one of the following office locations: Madison, WI 53783; Boston, MA 02110. Position Compensation Range: $86,000.00 - $142,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Responsibilities

  • Provide support in the development and implementation of innovative products and services, ensuring alignment with strategic goals.
  • Support in the design and development of our new product by analyzing current customer behavior, contributing to key decisions.
  • Conduct in-depth research and analysis to assist in the development of new product concepts and improve existing offerings.
  • Collaborate with cross-functional teams, including IT, pricing/actuarial, claims, and compliance, to ensure product viability and adherence to regulations.
  • Serve as a subject matter expert in product development, providing insights and recommendations to optimize product offerings from both a technical and product standpoint.
  • Perform competitive analysis to assess market position and identify opportunities for growth and differentiation.
  • Monitor industry trends and competitor actions, advising leadership on strategic adjustments to enhance competitive advantage.

Requirements

  • Demonstrated experience providing customer-driven solutions, support or service.
  • Demonstrated experience performing complex financial, actuarial or business analysis.
  • Solid knowledge and understanding of customer, business industry, insurance, underwriting guidelines and risk concepts in area of expertise.
  • Demonstrated problem-solving and analytical skills to review complex products, and/or lines of business.
  • Demonstrated experience making independent decisions.
  • Demonstrated experience in project management methodologies, practices, techniques and tools.

Nice-to-haves

  • Proven experience in product development & IT implementation.
  • Strong Technical skills working within the Agile framework and Enterprise systems.
  • Comprehensive understanding of insurance industry practices, underwriting guidelines, and risk management.
  • Ability to make independent decisions and solve complex problems.

Benefits

  • Comprehensive medical, dental, vision and wellbeing benefits.
  • Competitive 401(k) contribution.
  • Pension plan.
  • Annual incentive.
  • 9 paid holidays.
  • Paid time off program (23 days accrued annually for full-time employees).
  • Student loan repayment program.
  • Paid-family leave.
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