At Intercom, you’ll have the chance to shape the future of customer engagement at a company that’s redefining customer service through AI. As our Senior Lifecycle Marketing Manager, you’ll drive the strategy and execution of lifecycle email programs designed to engage, re-engage, and progress, directly impacting prospect acquisition and revenue growth. Your work will help us deliver on our mission to transform customer service—not just incrementally improve it—by building optimized campaigns that delight prospects and fuel our rapid growth. You’ll join a high-impact, fast-paced demand generation marketing team that thrives on ownership, innovation, and customer obsession. Our team’s mission is to accelerate Intercom’s growth by delivering world-class, AI-powered customer experiences at scale. In this role, you’ll collaborate closely with Product Marketing, Creative, Sales, Field Marketing, and Marketing Operations to ensure our email programs are tightly aligned with company objectives and revenue goals. You’ll be at the heart of our AI-first strategy, helping us win in a market where the best AI agent will define the category.