Senior Marketing Operations Manager

About the position

Grammarly is seeking a Senior Marketing Operations Manager to lead and grow our B2B Marketing Operations function. This role will oversee a small but high-performing team and be a key partner to Demand Generation, ABM, Events, and Analytics teams. The right candidate is an experienced people manager who knows how to lead through others, build scalable systems, and create a culture of experimentation, accountability, and growth. This position is crucial for transforming how Grammarly's B2B marketing engine operates and scales, ensuring marketing execution is reliable and adaptable.

Responsibilities

• Lead, mentor, and grow a team of Marketing Operations professionals.
• Build and maintain a sustainable team operating model for campaign execution and process improvements.
• Partner cross-functionally with Demand Gen, Events, and Product Marketing teams.
• Own capacity planning and campaign workflow processes.
• Serve as the operational owner of campaign execution across channels.
• Collaborate with Data Science, Analytics, and RevOps to refine lead flow and funnel performance tracking.
• Guide the team through enhancements to campaign architecture and reporting.
• Manage relationships with third-party vendors and contractors.
• Help evaluate and integrate tools as needs evolve.

Requirements

• Proven people leadership experience in Marketing Operations.
• Experience with enterprise marketing automation platforms like Marketo, Pardot, or Eloqua.
• Strong program and capacity management skills.
• Understanding of event workflows and integrated campaign needs.
• Comfortable managing vendor and third-party relationships.
• Collaborative, curious, and driven to improve systems and processes.
• Embodies EAGER values: ethical, adaptable, gritty, empathetic, and remarkable.
• Inspired by MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; embrace healthy disagreement.

Benefits

• Excellent health care including medical, dental, vision, mental health, and fertility benefits.
• Disability and life insurance options.
• 401(k) and RRSP matching.
• Paid parental leave.
• 20 days of paid time off per year, 12 days of paid holidays per year, and two floating holidays per year.
• Flexible sick time.
• Generous stipends for caregiving, pet care, wellness, and home office.
• Annual professional development budget and opportunities.