About the position
As a Senior Product Analyst supporting the Security Product Line, you are a member of a global team of data-driven builders and influencers, setting the standard for how data and analytics are used at HubSpot, and inspiring our product teams to action. HubSpot’s Trust & Safety team uses multiple sources of data (3rd party reports, phishing/spam models, Payments Validators, etc) to discover what is occurring at the time of signup, during a transaction, and when sending outbound content such as emails or text messages to customers. Senior Product Analysts -- individuals with high data literacy, data modeling expertise, intellectual curiosity, and strong communication skills -- are at the center of these analyses and decisions. We work closely with Product Management and Engineering leadership to inform and build better solutions for our customers. In this role, while you operate with a high degree of autonomy, you benefit from the support of the Product Analytics & Data Science communities -- sharing ideas, debating approaches, and receiving feedback to deliver more effective analyses and develop in your career.
Responsibilities
- Be a driving influencer on the use and application of analysis; deliver what’s needed, and show what’s possible
- Partner with product stakeholders to understand your team’s data and business needs; become an expert in translating these needs into specific analyses with actionable insights
- Conduct quantitative analysis and modeling (when applicable) of user behavior to uncover issues or opportunities to prevent bad actors and maintain a safe HubSpot platform and to improve our customers’ and their customers’ experience
- Inform the design and analyze the outcomes of in-app tests and experiments
- Communicate insights to your stakeholders with a data-driven point of view and plan for action
Requirements
- 2+ years of professional experience with a heavy quantitative, analytical focus
- Practical experience in a business environment influencing decision-making with data
- Experience working with large datasets; particularly data mining, manipulation and exploration
- Ability to write performant, complex SQL queries combining multiple sources of data
- Comfort with data analytics and statistical tools such as Python
- Confidence using a variety of analytical and statistical techniques
- Passionate about the role of data in helping solve complex questions
- Excellent communication, storytelling, and collaboration skills
Nice-to-haves
- Prior experience working with generative AI chatbots or Large Language Models
- Knowledge of analytical development tools such as Amplitude, Looker, Git, Snowflake and dbt
- Demonstrated passion for building products that delight customers and drive their success
- Experience working at, or a strong understanding of, a SaaS business
- Experience building and deploying data models to prevent abuse and misuse of the product
- Domain expertise in Trust & Safety, Payments Protection, or Product Security
Benefits
- Cash compensation range: 118500-189600 USD Annually
- Participation in HubSpot’s equity plan to receive restricted stock units (RSUs)
- Potential eligibility for overtime pay
- Tailored individual compensation packages based on skills, experience, and qualifications
