About the position
The Senior Applications Scientist works at the intersection of device development, sales and marketing support, and the dosimetry community. Your partnership with these teams will translate customer feedback and scientific advances into actionable product improvements and new marketing strategies. Working with the R&D Team, you optimize dosimetry offerings by analyzing performance data, assessing novel materials and driving new device workflows into product improvements. Your contributions to cross-functional innovation initiatives will result in growth of our dosimetry applications into new markets and use cases. Our dosimetry customers will receive expert-level customer support and training. This will be provided either onsite or remotely using tailored technical presentations delivered in an engaging manner across multifaceted audiences e.g. senior leadership, external partners, etc.
Responsibilities
- Use your expertise in physics, materials science or engineering to envision new applications for Thermo Fisher Scientific's passive and active dosimetry portfolios.
- Interact regularly with key opinion leaders to bring insight for device workflow optimization for existing customers.
- Explore and implement new use processes for emerging markets and applications.
- Develop and maintain product roadmaps by guiding application enhancements and driving device improvements to meet evolving customer needs.
- Conduct hands-on experimentation and data collection with dosimetry devices to enable product development and aid in customer-specific requests.
- Serve as the technical liaison between customers and internal teams, ensuring scientific accuracy and usability of solutions.
- Support the Commercial Team with written collateral including Applications Notes, white papers and case studies on dosimetry products.
- Mentor and advise internal teams across the business.
- Educate external customers through training seminars, conference interactions and customer visits.
- Shift priorities based on urgent project and customer needs.
Requirements
- Bachelor's Degree along with 5+ years using analytical instrumentation, preferably dosimetry products.
- Strong customer-facing technical support and problem solving skills.
- Excellent written and verbal communication skills.
- Capable of producing professional and technically accurate documentation and training content.
- Strong analytical thinking skills, results oriented and the ability to operate independently while balancing multiple priorities.
- Experience with product management and/or product support is a plus, particularly in a regulated scientific or technical environment.
Nice-to-haves
- M.S. or Ph.D. degree in Physics, Material Science, Chemical or Electrical Engineering (related technical field) preferred.
