Senior Product Designer II, Service Hub

About the position

You’re looking for an environment, team, and role where you’ll thrive and do the best work of your career. That’s why, as a Senior Product Designer II on Service Hub’s Omnichannel Product group: You’ll have a “seat at the table” from Day 1. Your partners and peers know what you do, greatly value it, and expect you to have strong opinions. You’ll co-own a significant part of the product with your partners and you’ll all have the autonomy you need to drive its strategy and vision. You’ll never have to guess about how to get promoted. We support you with clear expectations and career paths. You’ll be able to work where and how you work best: at home, the office, or any mix of both.

Responsibilities

• Co-create a shared strategy, vision, and cohesive roadmap for the future of this product area in partnership with product management and engineering peers
• Drive alignment, set goals, and drive understanding and motivation with your partners and team
• Understand your customer to build compelling journey scenarios, information architecture, interaction flows, and visual designs
• Work autonomously and with customer experience in mind, using our design system for a fast, efficient process with fewer handoffs
• Collaborate closely with researchers and content designers to create, refine, and iterate on new and existing experiences
• Mentor other designers as you play an active role in growing HubSpot’s UX team and culture

Requirements

• Put customers at the center of everything they do
• Demonstrate experience in delivering successful, intuitive products
• Thrive when collaborating on strategy and vision with partners, leaders, and teams
• Can balance scope, speed, and quality to reach outcomes
• Understand how your projects align with and advance a company-wide strategy
• Can own the end-to-end design process, from leading discovery to producing high-fidelity screens to partnering with engineers to get the details right
• Share our HEART values and practice growth mindset

Benefits

• Annual Cash Compensation Range: $161,500—$258,400 USD
• Equity plan to receive restricted stock units (RSUs)
• Flexible work environment
• Support for career growth and clear expectations for promotion